Customer Support & Success
Helploom
Affordable customer support software that just works
- 0community votes
- 35DR by Ahrefs +1 (up) since last check
Ahrefs Domain Rating listed 6 Nov 2026, relisted 6 Nov 2026.
Simple, flat-rate customer support software with unlimited live chat, help center, and AI agent capabilities.
What it is
Helploom: the homepage
Helploom is an affordable customer support platform designed for simplicity and fairness. It provides unlimited live chat, allowing teams to handle customer conversations with no per-user or per-message charges. The platform includes an unlimited help center with article creation, collections, and powerful search functionality. Helploom also offers an AI agent that learns from your knowledge base to answer customer questions 24/7, with intelligent escalation to human agents when needed. The tool supports 50+ languages and is designed to be quick to set up, requiring just a simple copy-paste code to add to your website.
Listed capabilities
- Unlimited live chat widget
- Unlimited team members
- Shared inbox
- AI chatbot with 24/7 support
- Multilingual support in 50+ languages
- Help center with articles and collections
- SEO and LLM sitemap support
- Intelligent escalation to human agents
Pricing
Pricing model: Freemium
Free plan includes 30 active threads per month, 3 team seats, and core help center essentials. Base plan at $29/month offers unlimited threads and team members plus advanced help center. Plus plan at $59/month adds 5,000 AI messages per month and 250 MB knowledge base.
Follow Helploom for an email about each milestone, update and new product they post, in a daily summary.
Helploom metrics
| Metric | Value |
|---|---|
| Domain Rating | 35 +1 (up) since last check |
| Trust Flow | 7 no change since last check |
| Citation Flow | 35 no change since last check |
| Referring domains | 153 no change since last check |
| External backlinks | 2,809 no change since last check |
Ahrefs Domain Rating listed 6 Nov 2026, relisted 6 Nov 2026. Listed under topic: Computers/Software/Groupware (7). Majestic listed 25 Oct 2026, relisted 25 Oct 2026. Link data listed by Majestic. Trust Flow, Citation Flow and Topical Trust Flow are trademarks of Majestic-12 Ltd.
Helploom domain listing data
Show the listing data
| Domain age | 1 year |
|---|---|
| Registered | |
| Expires | |
| Registrar | NameCheap, Inc. |
| DNSSEC | Not signed |
Helploom launch receipt entry
| Measure | At launch, then latest |
|---|---|
| Domain Rating (Ahrefs) | 29 to 35 +6 (up) since launch 25 Oct 2026, then 6 Nov 2026 |
| Trust Flow (Majestic) | 7 first measured 25 Oct 2026 |
| Referring domains (Majestic) | 153 first measured 25 Oct 2026 |
Day 11 since launch. Next receipt: day 30, 24 Nov 2026. We show what changed, not what caused it: many things affect these numbers. Nothing here is estimated.
Before you launch
The playbook on SaaS Directory List lists what to prepare, what to post on launch day and where else to list your product.
Compare and explore
Quick answers
Can multiple team members use the same account?
Yes, you can invite unlimited team members to collaborate within a shared inbox for handling customer conversations.
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Helploom has a free listing. The owner can unlock the full profile with a paid launch for $5:
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