Inbox Works vs Helploom

A side-by-side comparison built from both listings. Blank cells mean the company has not given that detail; we never guess.

Inbox Works compared with Helploom
Detail	Inbox Works	Helploom
What it does	The simplest shared inbox for small teams	Affordable customer support software that just works
Stage	Not given	Not given
Founded	Not given	Not given
Based in	Not given	Not given
Pricing model	Not given	Freemium
Pricing	Free for a team of up to three; Team plan at $29 a month for the whole team regardless of size	Free plan includes 30 active threads per month, 3 team seats, and core help center essentials. Base plan at $29/month offers unlimited threads and team members plus advanced help center. Plus plan at $59/month adds 5,000 AI messages per month and 250 MB knowledge base.
Key features	See who is replying in real-time Private team comments on emails Hand off emails to teammates Search across all emails and files Read status tracking Three-day follow-up for unanswered questions	Unlimited live chat widget Unlimited team members Shared inbox AI chatbot with 24/7 support Multilingual support in 50+ languages Help center with articles and collections SEO and LLM sitemap support Intelligent escalation to human agents
What makes it different	No per-seat charges: one flat price for the whole team Keeps email as email without tickets or queue language Add optional capabilities without increasing complexity Free plan for teams up to three people Keyboard shortcuts for fast navigation	Flat pricing with no per-user, per-customer, or per-message charges AI trained on your own knowledge base and data Built by founders who use the product daily
Free plan	Not given	Not given
Open source	Not given	Not given
Platforms	Not given	Not given
Public API	Not given	Not given
Community votes	0	0
DR (Domain Rating by Ahrefs)	33 +1 (up) since last check	35 +1 (up) since last check
Trust Flow (Majestic)	0	7
Citation Flow (Majestic)	15	35
Referring domains (Majestic)	2	153

4 details filled in for both companies.

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