Help centre

Answers about launching, pricing, badges, VAT and your account. Can't find it? Use the help button on any page to ask our assistant or send a request to our team.

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Developers

• How do I access the API and MCP?

  Connect via REST API at /api/v1 or use MCP to link AI assistants directly to your launches and listings.

Badges and links

• How badges work and when your link is followed

  Display our badge to publish your free listing. Learn when your link becomes dofollow and which badges you can earn.

Pricing and payments

• Bundle or done-for-you on other sites?

  Pay once to launch everywhere, or pay for us to handle the lot. Here's what each gives you.

• What does it cost to launch on SaaS Directory List?

  Every paid option priced in US dollars, how to pay, and why pricing stays current.

• Why can't I get a refund on my SaaS Directory List purchase?

  Purchases don't come back. One exception: we pull your listing down. Your legal rights always stand.

• How much VAT do you pay? Where are invoices?

  VAT applies only where due. Enter your number at checkout or in your account. Invoices are emailed and stored in one place.

Your account

• How to claim your SaaS listing and get verified

  Take ownership of your listing and earn the Verified badge by proving you control the company domain.

• How to edit your listing after it goes live

  Update your listing description, tagline, FAQs and links yourself. Changes publish instantly when you save.

• Stop emails, change sign-in address, or delete your account

  Manage your notice emails, update your sign-in address, or request full account and data removal.

• Why your listing is waiting: complete your founder profile

  Your founder profile must be complete before any listing can go live on the list.

• Pick your notifications: email, Telegram or Slack?

  Control which alerts you get, how often and where they land. Visit your account settings to choose.

• Your account pages explained

  Find your way around /account: dashboard, listings, billing, settings and help.

• Update listings across multiple sites at once

  Change company details once and push them to all your other listings, or pick which sites to update.

Launching

• How do I get into extra categories?

  Your main category is free. Extra categories cost $5 per listing.

• Free listing or paid launch? The breakdown

  Free gets you queued. Paid gets you live now, full profile, search visibility and add-ons.

• Relaunch your listing and keep the votes

  Move your product into a later launch week and retain all community votes from the previous launch.

Getting help

• How to get help on SaaS Directory List

  The help button connects you to articles, AI assistance and our team. Office hours: Mon-Fri 08:00-20:00 UTC.

Getting started

• Launch your product in 5 steps

  Submit your site, complete your profile, pick a plan, check out, and go live this week or next.

Community

• How rankings work on SaaS Directory List

  Community votes rank the list. Billboard is paid. Launch of the Week goes to the top 3 each week.

• How voting works on SaaS Directory List

  Sign in to vote on live launches. One vote per listing, no exceptions. Votes are never for sale.

Still stuck? Contact us. Our team works Mon-Fri 08:00-20:00 UTC and answers every request by email.