Stop emails, change sign-in address, or delete your account
Manage your notice emails, update your sign-in address, or request full account and data removal.
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Manage your notices
Every notice email includes a one-click unsubscribe option for that type. You can also visit /account/notifications to control every notice type and frequency.
These always arrive: receipts, refunds, payment issues, listing holds and security alerts.
Update your sign-in address
Submit a change request via /account/email with your new email. We'll verify both the old and new addresses, then send a security confirmation to complete the update.
Delete your account and data
Use /account/privacy to request account closure, or email launch@zinndigital.com. Both must come from your registered address. We'll email you a summary of what gets removed: your account, founder profile and personal information.
Need your records? /account/privacy gives you one zip file with everything we hold, invoices included.
Invoices remain on file for the legally required period. See /privacy for details on how we handle your data.
Questions people ask
- How do I turn off specific notice types?
- Visit /account/notifications to toggle each notice type on or off and set how often you receive it. Receipts, refunds, payment problems, listing holds and security notices cannot be turned off.
- What happens when I change my sign-in email?
- Send your new address via /account/email. We confirm the change with both addresses and send a security email once it's complete.
- Will my invoices be deleted if I close my account?
- No. Your account, profile and personal data will be removed, but invoices are kept as long as the law requires. Find details in /privacy.