Can the help assistant change things in my account?

No. The assistant reads your account to help explain what's happening, but it can't make changes, request passwords or ask for card numbers.

How do I contact your team directly?

Use the help button on any page or go to /contact. You'll get a ticket number by email and we'll respond by email during office hours Mon-Fri 08:00-20:00 UTC. You can also email launch@zinndigital.com.

When can I expect a reply?

We answer during office hours Mon-Fri 08:00-20:00 UTC. You'll receive your ticket number by email straight away and can reply to that email to add anything.

How to get help on SaaS Directory List

The help button connects you to articles, AI assistance and our team. Office hours: Mon-Fri 08:00-20:00 UTC.

Updated 3 October 2026

The help button is on every page

Hit the help button anywhere on the site. You can:

Search through these help articles
Ask our AI assistant a question
File a request to reach our team

When you're logged in, the assistant reads your account data (listings, orders, invoices, claims, notices) to explain what's happening—for example, why a listing isn't live yet. The assistant can't edit your account, request passwords or card details.

Reach our team by email

File a request via the help button or visit /contact. You'll receive a ticket number by email. Reply directly to that email to add information or follow up. You can also email launch@zinndigital.com.

We respond during office hours: Mon-Fri 08:00-20:00 UTC.

Who's behind this site

SaaS Directory List is run by Zinn Digital® Ltd, a UK-registered company.

Questions people ask

Can the help assistant change things in my account?: No. The assistant reads your account to help explain what's happening, but it can't make changes, request passwords or ask for card numbers.
How do I contact your team directly?: Use the help button on any page or go to /contact. You'll get a ticket number by email and we'll respond by email during office hours Mon-Fri 08:00-20:00 UTC. You can also email launch@zinndigital.com.
When can I expect a reply?: We answer during office hours Mon-Fri 08:00-20:00 UTC. You'll receive your ticket number by email straight away and can reply to that email to add anything.