LiveChat® vs Helploom

A side-by-side comparison built from both listings. Blank cells mean the company has not given that detail; we never guess.

LiveChat® compared with Helploom
Detail	LiveChat®	Helploom
What it does	AI live chat software for business that powers real-time website support and boosts sales	Affordable customer support software that just works
Stage	Established	Not given
Founded	Not given	Not given
Based in	US	Not given
Pricing model	Paid	Freemium
Pricing	Starter plan at $19/month billed annually per person. Team plan at $49/month billed annually per person. Business plan at $79/month billed annually per person. Enterprise plan available by request. Free 14-day trial with no credit card required.	Free plan includes 30 active threads per month, 3 team seats, and core help center essentials. Base plan at $29/month offers unlimited threads and team members plus advanced help center. Plus plan at $59/month adds 5,000 AI messages per month and 250 MB knowledge base.
Key features	Chat widget with customizable design and multi-language support Chat routing by department Pre-chat and post-chat forms AI agent and Copilot assistant Chat summary and text enhancement Multi-channel support including SMS and Apple Messages Comprehensive reporting and analytics Integration with 200+ third-party apps Real-time visitor tracking and engagement Automated campaigns for visitor engagement	Unlimited live chat widget Unlimited team members Shared inbox AI chatbot with 24/7 support Multilingual support in 50+ languages Help center with articles and collections SEO and LLM sitemap support Intelligent escalation to human agents
What makes it different	AI-powered replies and automation with Copilot assistant built into every section of the app Unified omnichannel inbox supporting chat, SMS, Apple Messages, WhatsApp, and social media Revenue tracking with sales conversion metrics and product recommendations Quick setup with pre-built customization and no coding required Extensive integration ecosystem with 200+ apps for ecommerce, CRM, and communication tools	Flat pricing with no per-user, per-customer, or per-message charges AI trained on your own knowledge base and data Built by founders who use the product daily
Free plan	Not given	Not given
Open source	Not given	Not given
Platforms	Not given	Not given
Public API	Not given	Not given
Community votes	0	0
DR (Domain Rating by Ahrefs)	88 no change since last check	35 +1 (up) since last check
Trust Flow (Majestic)	57	7
Citation Flow (Majestic)	66	35
Referring domains (Majestic)	236520	153

5 details filled in for both companies.

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