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Pin Feed vs Helploom

A side-by-side comparison built from both listings. Blank cells mean the company has not given that detail; we never guess.

Pin Feed compared with Helploom
DetailPin Feed logo Pin FeedHelploom logo Helploom
What it doesWebsite feedback tool for agencies and clients Affordable customer support software that just works
StageNot given Not given
FoundedNot given Not given
Based inUS Not given
Pricing modelFreemium Freemium
PricingFree plan: $0, includes 3 projects and 500 MB storage. Pro: $49 per month or $39 per month billed yearly ($468 annually, 20% off). Storage add-ons for Pro: +200 GB for $20/mo, +500 GB for $50/mo, +1 TB for $100/mo. Free plan includes 30 active threads per month, 3 team seats, and core help center essentials. Base plan at $29/month offers unlimited threads and team members plus advanced help center. Plus plan at $59/month adds 5,000 AI messages per month and 250 MB knowledge base.
Key features
  • Pin feedback directly on live websites without installation
  • Clients join with name and email only—no account required
  • Auto-capture screenshot with every pin for context
  • Online proofing for JPG, PNG, GIF, WebP, SVG (up to 25 MB) and PDF (up to 50 MB)
  • Threads with @mentions and resolve buttons on every pin
  • Slack integration to post pins to channels
  • Version history keeps separate pins for each file version
  • Zoom from 25% to 400% on images with fit-to-screen option
  • Unlimited live chat widget
  • Unlimited team members
  • Shared inbox
  • AI chatbot with 24/7 support
  • Multilingual support in 50+ languages
  • Help center with articles and collections
  • SEO and LLM sitemap support
  • Intelligent escalation to human agents
What makes it different
  • Clients never need accounts or passwords
  • Handles websites, images, and PDFs in one unified workspace
  • All features included on Free and Pro plans—no feature gates
  • Flat pricing with no per-user, per-customer, or per-message charges
  • AI trained on your own knowledge base and data
  • Built by founders who use the product daily
Free planNot given Not given
Open sourceNot given Not given
PlatformsNot given Not given
Public APINot given Not given
Community votes00
DR (Domain Rating by Ahrefs)Not checked yet no change since last check35 +1 (up) since last check
Trust Flow (Majestic)27
Citation Flow (Majestic)1235
Referring domains (Majestic)11153

5 details filled in for both companies.

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