Customer Support & Success
Auxx AI
AI-powered inbox and CRM for Shopify support automation
- 0community votes
- 43DR by Ahrefs no change since last check
Ahrefs Domain Rating listed 6 Nov 2026, relisted 25 Oct 2026.
Open-source AI platform that automates customer support tickets, manages CRM data, and integrates with Shopify to reduce response times and handle repetitive
What it is
Auxx AI: the homepage
Auxx AI is an open-source customer support automation platform designed for Shopify merchants and small businesses. It combines a shared inbox, workflow automation, and AI-generated responses to handle support tickets automatically. The platform features Kopilot, an AI agent that reads tickets, drafts replies, and updates customer records. It integrates directly with Shopify to access order data, customer profiles, and product information, enabling AI to provide context-aware answers. The CRM connects various data sources through templates like Shopify and Stripe, syncing data as often as every 15 minutes with real-time webhooks. Auxx AI supports multiple AI models including GPT-4o, Claude, and Gemini, and is fully self-hostable via Docker with PostgreSQL and Redis.
Listed capabilities
- AI-powered email support
- Shopify integration with order and customer data sync
- Workflow automation with procedures and triggers
- Shared inbox with team collaboration
- Knowledge base builder with document chunking and vector search
- Multi-LLM support (GPT-4o, Claude, Gemini)
- Self-hostable on Docker, AWS, and other platforms
- Real-time data syncing from connected sources
- Live chat and automated ticket handling
Pricing
Pricing model: Freemium
Free plan includes 1 team member, 1 connected channel, 50 AI completions/month, 100 outbound emails/month, 1 GB storage. Starter plan at $14/month offers unlimited team members, 3 connected channels, 500 AI completions/month, 1,000 outbound emails/month. Growth plan at $35/month includes unlimited c
Follow Auxx AI for an email about each milestone, update and new product they post, in a daily summary.
Auxx AI metrics
| Metric | Value |
|---|---|
| Domain Rating | 43 no change since last check |
| Trust Flow | 3 no change since last check |
| Citation Flow | 22 no change since last check |
| Referring domains | 59 no change since last check |
| External backlinks | 303 no change since last check |
Ahrefs Domain Rating listed 6 Nov 2026, relisted 25 Oct 2026. Listed under topic: Home/Consumer Information (2). Majestic listed 25 Oct 2026, relisted 25 Oct 2026. Link data listed by Majestic. Trust Flow, Citation Flow and Topical Trust Flow are trademarks of Majestic-12 Ltd.
Auxx AI domain listing data
Show the listing data
| Domain age | 1 year |
|---|---|
| Registered | |
| Expires | |
| Registrar | NameCheap, Inc. |
| DNSSEC | Not signed |
Auxx AI launch receipt entry
| Measure | At launch, then latest |
|---|---|
| Domain Rating (Ahrefs) | 43 to 43 no change since launch 25 Oct 2026, then 6 Nov 2026 |
| Trust Flow (Majestic) | 3 first measured 25 Oct 2026 |
| Referring domains (Majestic) | 59 first measured 25 Oct 2026 |
Day 11 since launch. Next receipt: day 30, 24 Nov 2026. We show what changed, not what caused it: many things affect these numbers. Nothing here is estimated.
Before you launch
The playbook on SaaS Directory List lists what to prepare, what to post on launch day and where else to list your product.
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Quick answers
What is Auxx.ai?
Auxx.ai is an open-source, AI-powered customer support platform built for Shopify businesses. It connects your email, Shopify store data, and a knowledge base so AI can draft accurate replies to support tickets, reducing response times and handling repetitive questions automatically.
Does Auxx.ai work with Shopify?
Yes. Auxx.ai integrates directly with Shopify to pull in order data, customer profiles, and product information, which the AI uses when drafting replies with correct order status, tracking numbers, and product details.
Can I self-host Auxx.ai?
Yes. Auxx.ai is fully open source and designed to be self-hosted. The stack runs on Docker with PostgreSQL and Redis as dependencies, with deployment guides available for AWS, Railway, and other platforms.
What AI models does Auxx.ai support?
Auxx.ai supports multiple AI providers including OpenAI (GPT-4o, GPT-4o-mini), Anthropic (Claude), and Google (Gemini). You can choose which model to use per workflow or let the system select the best option based on the task.
Is Auxx.ai open source?
Yes. The full source code is available on GitHub. Auxx.ai is built with Next.js, tRPC, Drizzle ORM, and PostgreSQL with contributions welcome and active maintenance.
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