Tidio vs Auxx AI

A side-by-side comparison built from both listings. Blank cells mean the company has not given that detail; we never guess.

Tidio compared with Auxx AI
Detail	Tidio	Auxx AI
What it does	AI Customer Service That Turns Chats Into Revenue	AI-powered inbox and CRM for Shopify support automation
Stage	Established	Not given
Founded	2013	Not given
Based in	US	US
Pricing model	Freemium	Freemium
Pricing	Free plan forever. Paid plans start at $24.17/mo (Starter with 100 billable conversations), $49.17/mo (Growth with 250+ conversations), $300+/mo (Plus with custom limits), and Premium with contact for pricing. Optional add-ons for Lyro AI Agent (from $32.50/mo) and Flows (from $24.17/mo).	Free plan includes 1 team member, 1 connected channel, 50 AI completions/month, 100 outbound emails/month, 1 GB storage. Starter plan at $14/month offers unlimited team members, 3 connected channels, 500 AI completions/month, 1,000 outbound emails/month. Growth plan at $35/month includes unlimited c
Key features	Lyro Smart Actions for automated task handling Product recommendations integrated with store inventory AI-driven email resolutions Multi-language support Smart conversation routing to appropriate agents Ticketing system with workflows and automation Visual automation builder for Flows Abandoned cart recovery Multi-channel inbox with unified customer history Revenue attribution and sales analytics	AI-powered email support Shopify integration with order and customer data sync Workflow automation with procedures and triggers Shared inbox with team collaboration Knowledge base builder with document chunking and vector search Multi-LLM support (GPT-4o, Claude, Gemini) Self-hostable on Docker, AWS, and other platforms Real-time data syncing from connected sources Live chat and automated ticket handling
What makes it different	Resolves up to 67% of conversations instantly with AI Revenue attribution tied to every conversation Scales from free to enterprise without switching platforms Unified platform combining AI, live chat, help desk, and automation	100% open source with no per-ticket pricing, allowing full data ownership and customization 85% automation rate for common Shopify support queries with 3x faster responses Transparent, scalable pricing based on usage with no per-agent seat fees Self-hostable with full control over deployment and data Multiple AI model support allowing choice of GPT, Claude, or Gemini per workflow
Free plan	Not given	Not given
Open source	Not given	Not given
Platforms	Not given	Not given
Public API	Not given	Not given
Community votes	0	0
DR (Domain Rating by Ahrefs)	87 +1 (up) since last check	43 no change since last check
Trust Flow (Majestic)	37	3
Citation Flow (Majestic)	57	22
Referring domains (Majestic)	18091	59

6 details filled in for both companies.

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