AI-powered inbox and CRM for Shopify support automation
AI support agents that resolve tickets end to end
Stage
Not given
Not given
Founded
Not given
2023
Based in
US
US
Pricing model
Freemium
Not given
Pricing
Free plan includes 1 team member, 1 connected channel, 50 AI completions/month, 100 outbound emails/month, 1 GB storage. Starter plan at $14/month offers unlimited team members, 3 connected channels, 500 AI completions/month, 1,000 outbound emails/month. Growth plan at $35/month includes unlimited c
Not given
Key features
AI-powered email support
Shopify integration with order and customer data sync
Workflow automation with procedures and triggers
Shared inbox with team collaboration
Knowledge base builder with document chunking and vector search
Multi-LLM support (GPT-4o, Claude, Gemini)
Self-hostable on Docker, AWS, and other platforms
Real-time data syncing from connected sources
Live chat and automated ticket handling
Agents that resolve support tickets autonomously
Integration with multiple tools and data sources
Plain English workflow configuration
Support for multiple frontier AI models
What makes it different
100% open source with no per-ticket pricing, allowing full data ownership and customization
85% automation rate for common Shopify support queries with 3x faster responses
Transparent, scalable pricing based on usage with no per-agent seat fees
Self-hostable with full control over deployment and data
Multiple AI model support allowing choice of GPT, Claude, or Gemini per workflow
Agents actually resolve issues end-to-end, not just answer questions
Setup in plain English without requiring engineers
Built by engineers who experienced the problem firsthand
Auxx AI
Duckie