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Customer Support & Success

FreeScout

Best Open Source Helpdesk & Shared Mailbox

Visit freescout.net0 votes. Log in to vote for FreeScout community vote

Domain Rating by Ahrefs, checked 3 Oct 2026, changed 3 Oct 2026.

What it is

Free self-hosted open source help desk and shared inbox alternative to Zendesk and Help Scout, with omnichannel support and AI-powered features.

Screenshot of the FreeScout homepage

FreeScout: the homepage

Quick answers

  1. What is FreeScout?

    FreeScout is a super lightweight and powerful free open source help desk and shared inbox built with PHP and Laravel framework. It provides a professional customer support solution without giving up privacy or locking you into a service you don't control.

  2. What conversations channels does FreeScout support?

    FreeScout centralizes all customer conversations in one place including email, WhatsApp, Telegram, Facebook, Slack, and Live Chat.

  3. Can FreeScout be deployed on shared hosting?

    Yes, FreeScout is a pure open source PHP/MySQL application, so it can be easily deployed even on shared hosting.

  4. How many languages does FreeScout support?

    FreeScout is translated into 33 languages.

  5. Does FreeScout have mobile app support?

    Yes, mobile apps support the same functionality and modules as the web version of your FreeScout installation. Both support agents and administrators can use mobile apps.

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Key features

More on this profile

FreeScout has a free listing. The owner can unlock the full profile with a paid launch for $5, or with the Enhanced profile add-on for $9:

Link metrics

Majestic link data for freescout.net. Arrows show the change since the previous check (up, down or no change).
MetricValueChange
Trust Flow26 no change since last check
Citation Flow33 no change since last check
Referring domains969 no change since last check
External backlinks9,553 no change since last check

Top topic: Computers/Internet/On the Web (26). Checked 3 Oct 2026, changed 3 Oct 2026. Link data by Majestic. Trust Flow, Citation Flow and Topical Trust Flow are trademarks of Majestic-12 Ltd.

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