Customer Support & Success
Zellio AI
AI-powered customer support for e-commerce across messaging and social platforms
- 0community votes
- 12DR by Ahrefs no change since last check
Ahrefs Domain Rating listed 11 Nov 2026, relisted 11 Nov 2026.
Zellio AI automates customer support across WhatsApp, Instagram, TikTok, email, SMS and website chat, integrated with Shopify and other e-commerce platforms.
What it is
Zellio AI: the homepage
Zellio AI is an AI-powered customer support and engagement platform built for e-commerce. It unifies conversations across WhatsApp, Instagram, Messenger, TikTok, email, SMS and website chat into one inbox, integrating seamlessly with Shopify, WooCommerce and other commerce platforms. The platform uses AI agents to automate repetitive support tasks like order tracking, returns and refunds, while maintaining human oversight through confidence thresholds and approval controls. It includes workflow automation, social comment moderation, and an operations engine for cash-on-delivery settlement and accounting. Built specifically for Middle East commerce but supports stores globally.
Listed capabilities
- AI-powered customer conversations grounded in store catalog and orders
- Order management and fulfillment automation
- Social comment moderation and conversion
- Workflow builder with natural language input
- Cash-on-delivery settlement and accounting
- Knowledge base and retrieval-augmented generation
- Real-time updates with WebSocket integration
- SLA tracking and audit trails
- Role-based access controls and data encryption
Pricing
Pricing model: Paid
Starter: 999 EGP/month (1,000 conversations, 5,000 automation actions, 3 team members). Growth: 2,999 EGP/month (4,000 conversations, 20,000 automation actions, 4 team members). Business: 5,999 EGP/month (10,000 conversations, 50,000 automation actions, 7 team members). Scale: 12,999 EGP/month (unli
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Zellio AI metrics
| Metric | Value |
|---|---|
| Domain Rating | 12 no change since last check |
| Trust Flow | 0 no change since last check |
| Citation Flow | 20 no change since last check |
| Referring domains | 6 no change since last check |
| External backlinks | 17 no change since last check |
Ahrefs Domain Rating listed 11 Nov 2026, relisted 11 Nov 2026. Majestic listed 11 Nov 2026, relisted 11 Nov 2026. Link data listed by Majestic. Trust Flow, Citation Flow and Topical Trust Flow are trademarks of Majestic-12 Ltd.
Zellio AI domain listing data
Show the listing data
| Domain age | 1 year |
|---|---|
| Registered | |
| Expires | |
| Registrar | Spaceship, Inc. |
| DNSSEC | Signed |
Zellio AI launch receipt entry
| Measure | At launch, then latest |
|---|---|
| Domain Rating (Ahrefs) | 12 first measured 11 Nov 2026 |
| Trust Flow (Majestic) | 0 first measured 11 Nov 2026 |
| Referring domains (Majestic) | 6 first measured 11 Nov 2026 |
Day 0 since launch. Next receipt: day 30, 11 Dec 2026. We show what changed, not what caused it: many things affect these numbers. Nothing here is estimated.
Before you launch
The playbook on SaaS Directory List lists what to prepare, what to post on launch day and where else to list your product.
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Quick answers
How fast can Zellio be set up?
Most brands connect a channel and their store and go live the same day. The team syncs Shopify, WooCommerce or EasyOrders, points the inbox at Zellio, and the AI is grounded in the real catalog and policies immediately.
Does the AI make things up?
No. Every agent is grounded in actual order data, catalog and policies, and escalates to a human the moment confidence drops below the threshold set. Every action is auditable.
Where does customer data live?
Data is stored in an isolated, encrypted tenant at rest and in transit, with role-based access and full audit trails. Customer data is never used to train shared models.
What happens if I reach my conversation limit?
The inbox continues to function. Alerts are sent at 80% and 100% of the limit, then the next step is agreed with the customer—either purchasing an add-on pack or moving to the next plan.
Is AI included in the plan price?
No. Zee AI answers are an add-on purchased separately as message packs. You can start with 1,000 AI messages for 1,499 EGP, and your plan price does not change.
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