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Zammad vs Pin Feed

A side-by-side comparison built from both listings. Blank cells mean the company has not given that detail; we never guess.

Zammad compared with Pin Feed
Detail ZammadPin Feed logo Pin Feed
What it doesAI-Powered Service Platform for All Support Needs Website feedback tool for agencies and clients
StageEstablished Not given
Founded2014 Not given
Based inDE US
Pricing modelFreemium Freemium
PricingNot given Free plan: $0, includes 3 projects and 500 MB storage. Pro: $49 per month or $39 per month billed yearly ($468 annually, 20% off). Storage add-ons for Pro: +200 GB for $20/mo, +500 GB for $50/mo, +1 TB for $100/mo.
Key features
  • AI Writing Assistant
  • AI Ticket Summary
  • AI Agents
  • Knowledge Base
  • Multi-channel support
  • REST API
  • Automation rules
  • Mobile View
  • Two-Factor Authentication
  • Single Sign-On
  • Pin feedback directly on live websites without installation
  • Clients join with name and email only—no account required
  • Auto-capture screenshot with every pin for context
  • Online proofing for JPG, PNG, GIF, WebP, SVG (up to 25 MB) and PDF (up to 50 MB)
  • Threads with @mentions and resolve buttons on every pin
  • Slack integration to post pins to channels
  • Version history keeps separate pins for each file version
  • Zoom from 25% to 400% on images with fit-to-screen option
What makes it different
  • Made and hosted in Germany with GDPR compliance
  • Community-driven development
  • Intuitive interface designed by award-winning UI experts
  • Fast implementation and quick start
  • Clients never need accounts or passwords
  • Handles websites, images, and PDFs in one unified workspace
  • All features included on Free and Pro plans—no feature gates
Free planNot given Not given
Open sourceNot given Not given
PlatformsNot given Not given
Public APINot given Not given
Community votes00
DR (Domain Rating by Ahrefs)74 no change since last checkNot checked yet no change since last check
Trust Flow (Majestic)382
Citation Flow (Majestic)5112
Referring domains (Majestic)147411

5 details filled in for both companies.

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