Zammad vs Inbox Works

A side-by-side comparison built from both listings. Blank cells mean the company has not given that detail; we never guess.

Zammad compared with Inbox Works
Detail	Zammad	Inbox Works
What it does	AI-Powered Service Platform for All Support Needs	The simplest shared inbox for small teams
Stage	Established	Not given
Founded	2014	Not given
Based in	DE	Not given
Pricing model	Freemium	Not given
Pricing	Not given	Free for a team of up to three; Team plan at $29 a month for the whole team regardless of size
Key features	AI Writing Assistant AI Ticket Summary AI Agents Knowledge Base Multi-channel support REST API Automation rules Mobile View Two-Factor Authentication Single Sign-On	See who is replying in real-time Private team comments on emails Hand off emails to teammates Search across all emails and files Read status tracking Three-day follow-up for unanswered questions
What makes it different	Made and hosted in Germany with GDPR compliance Community-driven development Intuitive interface designed by award-winning UI experts Fast implementation and quick start	No per-seat charges: one flat price for the whole team Keeps email as email without tickets or queue language Add optional capabilities without increasing complexity Free plan for teams up to three people Keyboard shortcuts for fast navigation
Free plan	Not given	Not given
Open source	Not given	Not given
Platforms	Not given	Not given
Public API	Not given	Not given
Community votes	0	0
DR (Domain Rating by Ahrefs)	74 no change since last check	33 +1 (up) since last check
Trust Flow (Majestic)	38	0
Citation Flow (Majestic)	51	15
Referring domains (Majestic)	1474	2

3 details filled in for both companies.