Tidio vs Helploom

A side-by-side comparison built from both listings. Blank cells mean the company has not given that detail; we never guess.

Tidio compared with Helploom
Detail	Tidio	Helploom
What it does	AI Customer Service That Turns Chats Into Revenue	Affordable customer support software that just works
Stage	Established	Not given
Founded	2013	Not given
Based in	US	Not given
Pricing model	Freemium	Freemium
Pricing	Free plan forever. Paid plans start at $24.17/mo (Starter with 100 billable conversations), $49.17/mo (Growth with 250+ conversations), $300+/mo (Plus with custom limits), and Premium with contact for pricing. Optional add-ons for Lyro AI Agent (from $32.50/mo) and Flows (from $24.17/mo).	Free plan includes 30 active threads per month, 3 team seats, and core help center essentials. Base plan at $29/month offers unlimited threads and team members plus advanced help center. Plus plan at $59/month adds 5,000 AI messages per month and 250 MB knowledge base.
Key features	Lyro Smart Actions for automated task handling Product recommendations integrated with store inventory AI-driven email resolutions Multi-language support Smart conversation routing to appropriate agents Ticketing system with workflows and automation Visual automation builder for Flows Abandoned cart recovery Multi-channel inbox with unified customer history Revenue attribution and sales analytics	Unlimited live chat widget Unlimited team members Shared inbox AI chatbot with 24/7 support Multilingual support in 50+ languages Help center with articles and collections SEO and LLM sitemap support Intelligent escalation to human agents
What makes it different	Resolves up to 67% of conversations instantly with AI Revenue attribution tied to every conversation Scales from free to enterprise without switching platforms Unified platform combining AI, live chat, help desk, and automation	Flat pricing with no per-user, per-customer, or per-message charges AI trained on your own knowledge base and data Built by founders who use the product daily
Free plan	Not given	Not given
Open source	Not given	Not given
Platforms	Not given	Not given
Public API	Not given	Not given
Community votes	0	0
DR (Domain Rating by Ahrefs)	87 +1 (up) since last check	35 +1 (up) since last check
Trust Flow (Majestic)	37	7
Citation Flow (Majestic)	57	35
Referring domains (Majestic)	18091	153

5 details filled in for both companies.

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