Free plan forever. Paid plans start at $24.17/mo (Starter with 100 billable conversations), $49.17/mo (Growth with 250+ conversations), $300+/mo (Plus with custom limits), and Premium with contact for pricing. Optional add-ons for Lyro AI Agent (from $32.50/mo) and Flows (from $24.17/mo).
Not given
Key features
Lyro Smart Actions for automated task handling
Product recommendations integrated with store inventory
AI-driven email resolutions
Multi-language support
Smart conversation routing to appropriate agents
Ticketing system with workflows and automation
Visual automation builder for Flows
Abandoned cart recovery
Multi-channel inbox with unified customer history
Revenue attribution and sales analytics
Conversational commerce with product recommendations
Lifelong customer memory and context
Unified service across shopping and support
Conversational checkout and purchase
Team Assist with AI-drafted replies
Voice AI for customer interactions
AI observability and configuration
What makes it different
Resolves up to 67% of conversations instantly with AI
Revenue attribution tied to every conversation
Scales from free to enterprise without switching platforms
Unified platform combining AI, live chat, help desk, and automation
Brings customer conversations onto owned site instead of external platforms
Maintains lifelong customer context across all interactions
Retail-trained AI specifically optimized for modern customer journeys