Free plan forever. Paid plans start at $24.17/mo (Starter with 100 billable conversations), $49.17/mo (Growth with 250+ conversations), $300+/mo (Plus with custom limits), and Premium with contact for pricing. Optional add-ons for Lyro AI Agent (from $32.50/mo) and Flows (from $24.17/mo).
Solo: $49/month (up to 300 mailboxes), Agency: $199/month (up to 1,500 mailboxes), Scale: $499/month (up to 5,000 mailboxes). Billed yearly saves 20%. 14-day free trial with no card required.
Key features
Lyro Smart Actions for automated task handling
Product recommendations integrated with store inventory
AI-driven email resolutions
Multi-language support
Smart conversation routing to appropriate agents
Ticketing system with workflows and automation
Visual automation builder for Flows
Abandoned cart recovery
Multi-channel inbox with unified customer history
Revenue attribution and sales analytics
Monitor 35 issue types including bounce spikes, reply-rate drops and deliverability problems
Multi-client dashboard showing all campaigns, mailboxes and domains in one view
Email and Slack alerts for deliverability issues with root cause diagnosis
Automatic campaign pausing on Instantly and Smartlead when issues are detected
AI-generated weekly client reports drafted from live campaign data
Health scores per client graded 0-100 and categorized as Healthy, Watch or At-risk
SPF, DKIM, DMARC and blacklist checks per sending domain
Provider mismatch detection between lead location and sending mailboxes
Integrations with Instantly, Smartlead, EmailBison and Apollo via API keys
White-label client reports sent from your own domain
What makes it different
Resolves up to 67% of conversations instantly with AI
Revenue attribution tied to every conversation
Scales from free to enterprise without switching platforms
Unified platform combining AI, live chat, help desk, and automation
Catches reply-rate collapse - the silent symptom other tools miss because they only alert on new events
Flat pricing by mailboxes watched, not per-mailbox or per-client, so growing within a band costs nothing
Detects provider mismatches that quietly reduce deliverability with no bounce or error signal
Independent by design - does not sell inboxes, domains or warmup services
Tidio
Coldops