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Quackback vs Zellio AI

A side-by-side comparison built from both listings. Blank cells mean the company has not given that detail; we never guess.

Quackback compared with Zellio AI
DetailQuackback logo QuackbackZellio AI logo Zellio AI
What it doesOpen-source customer feedback, public roadmap, changelog and support platform AI-powered customer support for e-commerce across messaging and social platforms
StageNot given Not given
FoundedNot given Not given
Based inNot given US
Pricing modelFreemium Paid
PricingFree plan at $0/mo with 1 seat and 50 posts. Pro at $29/mo ($348/yr) for 5 seats. Business at $59/mo ($708/yr) for 20 seats. Enterprise at $99/mo ($1,188/yr) with unlimited seats. Optional branding removal at $59/mo ($590/yr). Starter: 999 EGP/month (1,000 conversations, 5,000 automation actions, 3 team members). Growth: 2,999 EGP/month (4,000 conversations, 20,000 automation actions, 4 team members). Business: 5,999 EGP/month (10,000 conversations, 50,000 automation actions, 7 team members). Scale: 12,999 EGP/month (unli
Key features
  • Feedback boards with voting
  • Public roadmap
  • Changelog with notifications
  • Live chat, email and tickets
  • Help center and knowledge base
  • Status page
  • Quackback AI agent and copilot
  • Integrations with issue trackers and chat
  • API and webhooks
  • Self-hosting with Docker
  • AI-powered customer conversations grounded in store catalog and orders
  • Order management and fulfillment automation
  • Social comment moderation and conversion
  • Workflow builder with natural language input
  • Cash-on-delivery settlement and accounting
  • Knowledge base and retrieval-augmented generation
  • Real-time updates with WebSocket integration
  • SLA tracking and audit trails
  • Role-based access controls and data encryption
What makes it different
  • Open source under AGPL-3.0, never locked in
  • Same code for cloud and self-hosted editions
  • Everything in one place from request to release
  • Flat pricing with seats included
  • Grounded in real store data, not guessing
  • Built specifically for Middle East commerce with Arabic support and COD settlement
  • Operations engine with double-entry accounting separate from LLM responses
  • Full visibility and control over AI decisions with audit trails
  • Fast setup—live the same day
Free planNot given Not given
Open sourceNot given Not given
PlatformsNot given Not given
Public APINot given Not given
Community votes00
DR (Domain Rating by Ahrefs)34 no change since last check12 no change since last check
Trust Flow (Majestic)80
Citation Flow (Majestic)2320
Referring domains (Majestic)2156

5 details filled in for both companies.

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