Collect testimonials automatically and turn them into marketing assets
User feedback software for product teams to collect, understand, and act on feedback 10x faster
Stage
Not given
Established
Founded
Not given
2018
Based in
IN
AU
Pricing model
Free trial
Freemium
Pricing
Free trial for 14 days. Starter $14/month or $168/year. Growth $29/month or $348/year per space. Scale $49/month or $588/year per space.
Free Forever plan with 2 seats and 7-day feedback availability. Paid plans: Team at $39/month (billed annually, $49 monthly) with 5 seats and unlimited feedback availability; Business at $89/month (billed annually, $119 monthly) with 15 seats; Business Plus at $159/month (billed annually, $199 month
Key features
Automatic testimonial requests triggered by payments, renewals and orders
Video, text and audio testimonial collection
NPS-based routing to separate promoters, passives and detractors
Guided FAQs for detailed customer responses
Built-in SEO rich snippets
Feedback Widget with annotated screenshots and video recording
Session Replay to watch user actions and reproduce bugs
In-app NPS surveys and targeted feedback prompts
Public Feature Portal with voting and roadmap
AI-powered feedback categorization and insights
MCP Integration for Claude, ChatGPT, and Cursor
Console logs and network request capture with feedback
Browser Extension for capturing feedback from any webpage
SOC 2 Type II and GDPR compliance
What makes it different
Automatic collection triggered by payments and orders, not manual requests
Smart triggers built in; competitors require Zapier or API
One testimonial converted into multiple marketing formats automatically
Setup in five minutes without coding or editing skills
All feedback in one unified inbox instead of scattered across email, Slack, and support tickets
Visual context with every feedback item including screenshots, session replays, and console logs
AI automatically surfaces related feedback and recurring patterns
Proofy
Userback