AI live chat software for business that powers real-time website support and boosts sales
AI-Powered Service Platform for All Support Needs
Stage
Established
Established
Founded
Not given
2014
Based in
US
DE
Pricing model
subscription
freemium
Pricing
Starter plan at $19/month billed annually per person. Team plan at $49/month billed annually per person. Business plan at $79/month billed annually per person. Enterprise plan available by request. Free 14-day trial with no credit card required.
Not given
Key features
Chat widget with customizable design and multi-language support
Chat routing by department
Pre-chat and post-chat forms
AI agent and Copilot assistant
Chat summary and text enhancement
Multi-channel support including SMS and Apple Messages
Comprehensive reporting and analytics
Integration with 200+ third-party apps
Real-time visitor tracking and engagement
Automated campaigns for visitor engagement
AI Writing Assistant
AI Ticket Summary
AI Agents
Knowledge Base
Multi-channel support
REST API
Automation rules
Mobile View
Two-Factor Authentication
Single Sign-On
What makes it different
AI-powered replies and automation with Copilot assistant built into every section of the app
Unified omnichannel inbox supporting chat, SMS, Apple Messages, WhatsApp, and social media
Revenue tracking with sales conversion metrics and product recommendations
Quick setup with pre-built customization and no coding required
Extensive integration ecosystem with 200+ apps for ecommerce, CRM, and communication tools
Made and hosted in Germany with GDPR compliance
Community-driven development
Intuitive interface designed by award-winning UI experts