AI live chat software for business that powers real-time website support and boosts sales
Website feedback tool for agencies and clients
Stage
Established
Not given
Founded
Not given
Not given
Based in
US
US
Pricing model
Paid
Freemium
Pricing
Starter plan at $19/month billed annually per person. Team plan at $49/month billed annually per person. Business plan at $79/month billed annually per person. Enterprise plan available by request. Free 14-day trial with no credit card required.
Free plan: $0, includes 3 projects and 500 MB storage. Pro: $49 per month or $39 per month billed yearly ($468 annually, 20% off). Storage add-ons for Pro: +200 GB for $20/mo, +500 GB for $50/mo, +1 TB for $100/mo.
Key features
Chat widget with customizable design and multi-language support
Chat routing by department
Pre-chat and post-chat forms
AI agent and Copilot assistant
Chat summary and text enhancement
Multi-channel support including SMS and Apple Messages
Comprehensive reporting and analytics
Integration with 200+ third-party apps
Real-time visitor tracking and engagement
Automated campaigns for visitor engagement
Pin feedback directly on live websites without installation
Clients join with name and email only—no account required
Auto-capture screenshot with every pin for context
Online proofing for JPG, PNG, GIF, WebP, SVG (up to 25 MB) and PDF (up to 50 MB)
Threads with @mentions and resolve buttons on every pin
Slack integration to post pins to channels
Version history keeps separate pins for each file version
Zoom from 25% to 400% on images with fit-to-screen option
What makes it different
AI-powered replies and automation with Copilot assistant built into every section of the app
Unified omnichannel inbox supporting chat, SMS, Apple Messages, WhatsApp, and social media
Revenue tracking with sales conversion metrics and product recommendations
Quick setup with pre-built customization and no coding required
Extensive integration ecosystem with 200+ apps for ecommerce, CRM, and communication tools
Clients never need accounts or passwords
Handles websites, images, and PDFs in one unified workspace
All features included on Free and Pro plans—no feature gates
LiveChat®
Pin Feed