AI live chat software for business that powers real-time website support and boosts sales
The simplest shared inbox for small teams
Stage
Established
Not given
Founded
Not given
Not given
Based in
US
Not given
Pricing model
Paid
Not given
Pricing
Starter plan at $19/month billed annually per person. Team plan at $49/month billed annually per person. Business plan at $79/month billed annually per person. Enterprise plan available by request. Free 14-day trial with no credit card required.
Free for a team of up to three; Team plan at $29 a month for the whole team regardless of size
Key features
Chat widget with customizable design and multi-language support
Chat routing by department
Pre-chat and post-chat forms
AI agent and Copilot assistant
Chat summary and text enhancement
Multi-channel support including SMS and Apple Messages
Comprehensive reporting and analytics
Integration with 200+ third-party apps
Real-time visitor tracking and engagement
Automated campaigns for visitor engagement
See who is replying in real-time
Private team comments on emails
Hand off emails to teammates
Search across all emails and files
Read status tracking
Three-day follow-up for unanswered questions
What makes it different
AI-powered replies and automation with Copilot assistant built into every section of the app
Unified omnichannel inbox supporting chat, SMS, Apple Messages, WhatsApp, and social media
Revenue tracking with sales conversion metrics and product recommendations
Quick setup with pre-built customization and no coding required
Extensive integration ecosystem with 200+ apps for ecommerce, CRM, and communication tools
No per-seat charges: one flat price for the whole team
Keeps email as email without tickets or queue language
Add optional capabilities without increasing complexity
LiveChat®