LiveChat® vs Helply

A side-by-side comparison built from both listings. Blank cells mean the company has not given that detail; we never guess.

LiveChat® compared with Helply
Detail	LiveChat®	Helply
What it does	AI live chat software for business that powers real-time website support and boosts sales	The complete AI-native customer support platform rebuilt around AI agents that investigate, resolve, and take action.
Stage	Established	Established
Founded	Not given	2011
Based in	US	Not given
Pricing model	subscription	subscription
Pricing	Starter plan at $19/month billed annually per person. Team plan at $49/month billed annually per person. Business plan at $79/month billed annually per person. Enterprise plan available by request. Free 14-day trial with no credit card required.	Unlimited users on all plans. Starter plan starts at $49/month with 500 credits included. Plans available: Starter ($49), Pro ($199), Scale ($449), Enterprise (custom). AI work billed in credits by complexity (1-12 credits). 15% discount for annual billing. Credits roll over monthly or pool annually
Key features	Chat widget with customizable design and multi-language support Chat routing by department Pre-chat and post-chat forms AI agent and Copilot assistant Chat summary and text enhancement Multi-channel support including SMS and Apple Messages Comprehensive reporting and analytics Integration with 200+ third-party apps Real-time visitor tracking and engagement Automated campaigns for visitor engagement	Shared inbox and ticketing system Knowledge base and help center Multi-channel support across email, chat, Slack, Teams Workflows and automations Analytics and reporting Customer records and account management
What makes it different	AI-powered replies and automation with Copilot assistant built into every section of the app Unified omnichannel inbox supporting chat, SMS, Apple Messages, WhatsApp, and social media Revenue tracking with sales conversion metrics and product recommendations Quick setup with pre-built customization and no coding required Extensive integration ecosystem with 200+ apps for ecommerce, CRM, and communication tools	Unlimited users on every plan with no per-seat fees Pay only for AI work complexity, not per resolution or per user Replaces multiple platforms including Zendesk, Intercom, and Freshdesk
Free plan	Not given	Not given
Open source	Not given	Not given
Platforms	Not given	Not given
Public API	Not given	Not given
Community votes	0	0
DR (Domain Rating by Ahrefs)	88 no change since last check	78 no change since last check
Trust Flow (Majestic)	57	26
Citation Flow (Majestic)	66	52
Referring domains (Majestic)	236520	5395

6 details filled in for both companies.

More alternatives to LiveChat® More alternatives to Helply