AI live chat software for business that powers real-time website support and boosts sales
The control plane for cold email agencies
Stage
Established
Not given
Founded
Not given
Not given
Based in
US
Not given
Pricing model
Paid
Paid
Pricing
Starter plan at $19/month billed annually per person. Team plan at $49/month billed annually per person. Business plan at $79/month billed annually per person. Enterprise plan available by request. Free 14-day trial with no credit card required.
Solo: $49/month (up to 300 mailboxes), Agency: $199/month (up to 1,500 mailboxes), Scale: $499/month (up to 5,000 mailboxes). Billed yearly saves 20%. 14-day free trial with no card required.
Key features
Chat widget with customizable design and multi-language support
Chat routing by department
Pre-chat and post-chat forms
AI agent and Copilot assistant
Chat summary and text enhancement
Multi-channel support including SMS and Apple Messages
Comprehensive reporting and analytics
Integration with 200+ third-party apps
Real-time visitor tracking and engagement
Automated campaigns for visitor engagement
Monitor 35 issue types including bounce spikes, reply-rate drops and deliverability problems
Multi-client dashboard showing all campaigns, mailboxes and domains in one view
Email and Slack alerts for deliverability issues with root cause diagnosis
Automatic campaign pausing on Instantly and Smartlead when issues are detected
AI-generated weekly client reports drafted from live campaign data
Health scores per client graded 0-100 and categorized as Healthy, Watch or At-risk
SPF, DKIM, DMARC and blacklist checks per sending domain
Provider mismatch detection between lead location and sending mailboxes
Integrations with Instantly, Smartlead, EmailBison and Apollo via API keys
White-label client reports sent from your own domain
What makes it different
AI-powered replies and automation with Copilot assistant built into every section of the app
Unified omnichannel inbox supporting chat, SMS, Apple Messages, WhatsApp, and social media
Revenue tracking with sales conversion metrics and product recommendations
Quick setup with pre-built customization and no coding required
Extensive integration ecosystem with 200+ apps for ecommerce, CRM, and communication tools
Catches reply-rate collapse - the silent symptom other tools miss because they only alert on new events
Flat pricing by mailboxes watched, not per-mailbox or per-client, so growing within a band costs nothing
Detects provider mismatches that quietly reduce deliverability with no bounce or error signal
Independent by design - does not sell inboxes, domains or warmup services
LiveChat®
Coldops