Inbox Works vs Quackback

A side-by-side comparison built from both listings. Blank cells mean the company has not given that detail; we never guess.

Inbox Works compared with Quackback
Detail	Inbox Works	Quackback
What it does	The simplest shared inbox for small teams	Open-source customer feedback, public roadmap, changelog and support platform
Stage	Not given	Not given
Founded	Not given	Not given
Based in	Not given	Not given
Pricing model	Not given	Freemium
Pricing	Free for a team of up to three; Team plan at $29 a month for the whole team regardless of size	Free plan at $0/mo with 1 seat and 50 posts. Pro at $29/mo ($348/yr) for 5 seats. Business at $59/mo ($708/yr) for 20 seats. Enterprise at $99/mo ($1,188/yr) with unlimited seats. Optional branding removal at $59/mo ($590/yr).
Key features	See who is replying in real-time Private team comments on emails Hand off emails to teammates Search across all emails and files Read status tracking Three-day follow-up for unanswered questions	Feedback boards with voting Public roadmap Changelog with notifications Live chat, email and tickets Help center and knowledge base Status page Quackback AI agent and copilot Integrations with issue trackers and chat API and webhooks Self-hosting with Docker
What makes it different	No per-seat charges: one flat price for the whole team Keeps email as email without tickets or queue language Add optional capabilities without increasing complexity Free plan for teams up to three people Keyboard shortcuts for fast navigation	Open source under AGPL-3.0, never locked in Same code for cloud and self-hosted editions Everything in one place from request to release Flat pricing with seats included
Free plan	Not given	Not given
Open source	Not given	Not given
Platforms	Not given	Not given
Public API	Not given	Not given
Community votes	0	0
DR (Domain Rating by Ahrefs)	33 +1 (up) since last check	34 no change since last check
Trust Flow (Majestic)	0	8
Citation Flow (Majestic)	15	23
Referring domains (Majestic)	2	215

4 details filled in for both companies.

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