Hiver vs Auxx AI

A side-by-side comparison built from both listings. Blank cells mean the company has not given that detail; we never guess.

Hiver compared with Auxx AI
Detail	Hiver	Auxx AI
What it does	Agentic Omnichannel Customer Service Platform	AI-powered inbox and CRM for Shopify support automation
Stage	Established	Not given
Founded	Not given	Not given
Based in	Not given	US
Pricing model	Paid	Freemium
Pricing	Hiver Omni offers three plans: Growth at $25-$35/user/month, Pro at $55-$65/user/month, and Elite at $85-$95/user/month. A 7-day free trial of the Elite plan is available without requiring a credit card. Voice add-on costs $30 per voice seat/month.	Free plan includes 1 team member, 1 connected channel, 50 AI completions/month, 100 outbound emails/month, 1 GB storage. Starter plan at $14/month offers unlimited team members, 3 connected channels, 500 AI completions/month, 1,000 outbound emails/month. Growth plan at $35/month includes unlimited c
Key features	AI Agents that resolve multi-step requests end-to-end AI Copilot for drafting replies and suggesting next steps Omnichannel inbox for email, chat, Slack, voice, and SMS Cross-team collaboration with internal notes and linked tasks AI Insights to uncover themes and customer health AI Help Center that auto-updates knowledge from resolved tickets Customer Portal for self-service support AI QA to grade responses and coach agents	AI-powered email support Shopify integration with order and customer data sync Workflow automation with procedures and triggers Shared inbox with team collaboration Knowledge base builder with document chunking and vector search Multi-LLM support (GPT-4o, Claude, Gemini) Self-hostable on Docker, AWS, and other platforms Real-time data syncing from connected sources Live chat and automated ticket handling
What makes it different	Resolves complex, multi-step requests end-to-end across multiple systems and channels Built with agentic AI at the center, not bolted on through acquisitions Engineers embed with team and own the outcome of AI implementation Self-improving AI that learns from institutional knowledge and past tickets Unified omnichannel workspace with cross-team collaboration built-in	100% open source with no per-ticket pricing, allowing full data ownership and customization 85% automation rate for common Shopify support queries with 3x faster responses Transparent, scalable pricing based on usage with no per-agent seat fees Self-hostable with full control over deployment and data Multiple AI model support allowing choice of GPT, Claude, or Gemini per workflow
Free plan	Not given	Not given
Open source	Not given	Not given
Platforms	Not given	Not given
Public API	Not given	Not given
Community votes	0	0
DR (Domain Rating by Ahrefs)	78 no change since last check	43 no change since last check
Trust Flow (Majestic)	31	3
Citation Flow (Majestic)	46	22
Referring domains (Majestic)	6226	59

5 details filled in for both companies.

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