Helply vs Pin Feed

A side-by-side comparison built from both listings. Blank cells mean the company has not given that detail; we never guess.

Helply compared with Pin Feed
Detail	Helply	Pin Feed
What it does	The complete AI-native customer support platform rebuilt around AI agents that investigate, resolve, and take action.	Website feedback tool for agencies and clients
Stage	Established	Not given
Founded	2011	Not given
Based in	Not given	US
Pricing model	Paid	Freemium
Pricing	Unlimited users on all plans. Starter plan starts at $49/month with 500 credits included. Plans available: Starter ($49), Pro ($199), Scale ($449), Enterprise (custom). AI work billed in credits by complexity (1-12 credits). 15% discount for annual billing. Credits roll over monthly or pool annually	Free plan: $0, includes 3 projects and 500 MB storage. Pro: $49 per month or $39 per month billed yearly ($468 annually, 20% off). Storage add-ons for Pro: +200 GB for $20/mo, +500 GB for $50/mo, +1 TB for $100/mo.
Key features	Shared inbox and ticketing system Knowledge base and help center Multi-channel support across email, chat, Slack, Teams Workflows and automations Analytics and reporting Customer records and account management	Pin feedback directly on live websites without installation Clients join with name and email only—no account required Auto-capture screenshot with every pin for context Online proofing for JPG, PNG, GIF, WebP, SVG (up to 25 MB) and PDF (up to 50 MB) Threads with @mentions and resolve buttons on every pin Slack integration to post pins to channels Version history keeps separate pins for each file version Zoom from 25% to 400% on images with fit-to-screen option
What makes it different	Unlimited users on every plan with no per-seat fees Pay only for AI work complexity, not per resolution or per user Replaces multiple platforms including Zendesk, Intercom, and Freshdesk	Clients never need accounts or passwords Handles websites, images, and PDFs in one unified workspace All features included on Free and Pro plans—no feature gates
Free plan	Not given	Not given
Open source	Not given	Not given
Platforms	Not given	Not given
Public API	Not given	Not given
Community votes	0	0
DR (Domain Rating by Ahrefs)	78 no change since last check	Not checked yet no change since last check
Trust Flow (Majestic)	26	2
Citation Flow (Majestic)	52	12
Referring domains (Majestic)	5395	11

5 details filled in for both companies.

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