Helply vs Coldops

A side-by-side comparison built from both listings. Blank cells mean the company has not given that detail; we never guess.

Helply compared with Coldops
Detail	Helply	Coldops
What it does	The complete AI-native customer support platform rebuilt around AI agents that investigate, resolve, and take action.	The control plane for cold email agencies
Stage	Established	Not given
Founded	2011	Not given
Based in	Not given	Not given
Pricing model	Paid	Paid
Pricing	Unlimited users on all plans. Starter plan starts at $49/month with 500 credits included. Plans available: Starter ($49), Pro ($199), Scale ($449), Enterprise (custom). AI work billed in credits by complexity (1-12 credits). 15% discount for annual billing. Credits roll over monthly or pool annually	Solo: $49/month (up to 300 mailboxes), Agency: $199/month (up to 1,500 mailboxes), Scale: $499/month (up to 5,000 mailboxes). Billed yearly saves 20%. 14-day free trial with no card required.
Key features	Shared inbox and ticketing system Knowledge base and help center Multi-channel support across email, chat, Slack, Teams Workflows and automations Analytics and reporting Customer records and account management	Monitor 35 issue types including bounce spikes, reply-rate drops and deliverability problems Multi-client dashboard showing all campaigns, mailboxes and domains in one view Email and Slack alerts for deliverability issues with root cause diagnosis Automatic campaign pausing on Instantly and Smartlead when issues are detected AI-generated weekly client reports drafted from live campaign data Health scores per client graded 0-100 and categorized as Healthy, Watch or At-risk SPF, DKIM, DMARC and blacklist checks per sending domain Provider mismatch detection between lead location and sending mailboxes Integrations with Instantly, Smartlead, EmailBison and Apollo via API keys White-label client reports sent from your own domain
What makes it different	Unlimited users on every plan with no per-seat fees Pay only for AI work complexity, not per resolution or per user Replaces multiple platforms including Zendesk, Intercom, and Freshdesk	Catches reply-rate collapse - the silent symptom other tools miss because they only alert on new events Flat pricing by mailboxes watched, not per-mailbox or per-client, so growing within a band costs nothing Detects provider mismatches that quietly reduce deliverability with no bounce or error signal Independent by design - does not sell inboxes, domains or warmup services
Free plan	Not given	Not given
Open source	Not given	Not given
Platforms	Not given	Not given
Public API	Not given	Not given
Community votes	0	0
DR (Domain Rating by Ahrefs)	78 no change since last check	3 no change since last check
Trust Flow (Majestic)	26	9
Citation Flow (Majestic)	52	18
Referring domains (Majestic)	5395	31

5 details filled in for both companies.

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