Helply vs Auxx AI

A side-by-side comparison built from both listings. Blank cells mean the company has not given that detail; we never guess.

Helply compared with Auxx AI
Detail	Helply	Auxx AI
What it does	The complete AI-native customer support platform rebuilt around AI agents that investigate, resolve, and take action.	AI-powered inbox and CRM for Shopify support automation
Stage	Established	Not given
Founded	2011	Not given
Based in	Not given	US
Pricing model	Paid	Freemium
Pricing	Unlimited users on all plans. Starter plan starts at $49/month with 500 credits included. Plans available: Starter ($49), Pro ($199), Scale ($449), Enterprise (custom). AI work billed in credits by complexity (1-12 credits). 15% discount for annual billing. Credits roll over monthly or pool annually	Free plan includes 1 team member, 1 connected channel, 50 AI completions/month, 100 outbound emails/month, 1 GB storage. Starter plan at $14/month offers unlimited team members, 3 connected channels, 500 AI completions/month, 1,000 outbound emails/month. Growth plan at $35/month includes unlimited c
Key features	Shared inbox and ticketing system Knowledge base and help center Multi-channel support across email, chat, Slack, Teams Workflows and automations Analytics and reporting Customer records and account management	AI-powered email support Shopify integration with order and customer data sync Workflow automation with procedures and triggers Shared inbox with team collaboration Knowledge base builder with document chunking and vector search Multi-LLM support (GPT-4o, Claude, Gemini) Self-hostable on Docker, AWS, and other platforms Real-time data syncing from connected sources Live chat and automated ticket handling
What makes it different	Unlimited users on every plan with no per-seat fees Pay only for AI work complexity, not per resolution or per user Replaces multiple platforms including Zendesk, Intercom, and Freshdesk	100% open source with no per-ticket pricing, allowing full data ownership and customization 85% automation rate for common Shopify support queries with 3x faster responses Transparent, scalable pricing based on usage with no per-agent seat fees Self-hostable with full control over deployment and data Multiple AI model support allowing choice of GPT, Claude, or Gemini per workflow
Free plan	Not given	Not given
Open source	Not given	Not given
Platforms	Not given	Not given
Public API	Not given	Not given
Community votes	0	0
DR (Domain Rating by Ahrefs)	78 no change since last check	43 no change since last check
Trust Flow (Majestic)	26	3
Citation Flow (Majestic)	52	22
Referring domains (Majestic)	5395	59

5 details filled in for both companies.

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