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Gladly vs Pin Feed

A side-by-side comparison built from both listings. Blank cells mean the company has not given that detail; we never guess.

Gladly compared with Pin Feed
Detail GladlyPin Feed logo Pin Feed
What it doesAgentic commerce platform built for top brands Website feedback tool for agencies and clients
StageEstablished Not given
FoundedNot given Not given
Based inUS US
Pricing modelNot given Freemium
PricingNot given Free plan: $0, includes 3 projects and 500 MB storage. Pro: $49 per month or $39 per month billed yearly ($468 annually, 20% off). Storage add-ons for Pro: +200 GB for $20/mo, +500 GB for $50/mo, +1 TB for $100/mo.
Key features
  • Conversational commerce with product recommendations
  • Lifelong customer memory and context
  • Unified service across shopping and support
  • Conversational checkout and purchase
  • Team Assist with AI-drafted replies
  • Voice AI for customer interactions
  • AI observability and configuration
  • Pin feedback directly on live websites without installation
  • Clients join with name and email only—no account required
  • Auto-capture screenshot with every pin for context
  • Online proofing for JPG, PNG, GIF, WebP, SVG (up to 25 MB) and PDF (up to 50 MB)
  • Threads with @mentions and resolve buttons on every pin
  • Slack integration to post pins to channels
  • Version history keeps separate pins for each file version
  • Zoom from 25% to 400% on images with fit-to-screen option
What makes it different
  • Brings customer conversations onto owned site instead of external platforms
  • Maintains lifelong customer context across all interactions
  • Retail-trained AI specifically optimized for modern customer journeys
  • Clients never need accounts or passwords
  • Handles websites, images, and PDFs in one unified workspace
  • All features included on Free and Pro plans—no feature gates
Free planNot given Not given
Open sourceNot given Not given
PlatformsNot given Not given
Public APINot given Not given
Community votes00
DR (Domain Rating by Ahrefs)73 −1 (down) since last checkNot checked yet no change since last check
Trust Flow (Majestic)312
Citation Flow (Majestic)5012
Referring domains (Majestic)512611

4 details filled in for both companies.

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