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Gladly vs Coldops

A side-by-side comparison built from both listings. Blank cells mean the company has not given that detail; we never guess.

Gladly compared with Coldops
Detail GladlyColdops logo Coldops
What it doesAgentic commerce platform built for top brands The control plane for cold email agencies
StageEstablished Not given
FoundedNot given Not given
Based inUS Not given
Pricing modelNot given Paid
PricingNot given Solo: $49/month (up to 300 mailboxes), Agency: $199/month (up to 1,500 mailboxes), Scale: $499/month (up to 5,000 mailboxes). Billed yearly saves 20%. 14-day free trial with no card required.
Key features
  • Conversational commerce with product recommendations
  • Lifelong customer memory and context
  • Unified service across shopping and support
  • Conversational checkout and purchase
  • Team Assist with AI-drafted replies
  • Voice AI for customer interactions
  • AI observability and configuration
  • Monitor 35 issue types including bounce spikes, reply-rate drops and deliverability problems
  • Multi-client dashboard showing all campaigns, mailboxes and domains in one view
  • Email and Slack alerts for deliverability issues with root cause diagnosis
  • Automatic campaign pausing on Instantly and Smartlead when issues are detected
  • AI-generated weekly client reports drafted from live campaign data
  • Health scores per client graded 0-100 and categorized as Healthy, Watch or At-risk
  • SPF, DKIM, DMARC and blacklist checks per sending domain
  • Provider mismatch detection between lead location and sending mailboxes
  • Integrations with Instantly, Smartlead, EmailBison and Apollo via API keys
  • White-label client reports sent from your own domain
What makes it different
  • Brings customer conversations onto owned site instead of external platforms
  • Maintains lifelong customer context across all interactions
  • Retail-trained AI specifically optimized for modern customer journeys
  • Catches reply-rate collapse - the silent symptom other tools miss because they only alert on new events
  • Flat pricing by mailboxes watched, not per-mailbox or per-client, so growing within a band costs nothing
  • Detects provider mismatches that quietly reduce deliverability with no bounce or error signal
  • Independent by design - does not sell inboxes, domains or warmup services
Free planNot given Not given
Open sourceNot given Not given
PlatformsNot given Not given
Public APINot given Not given
Community votes00
DR (Domain Rating by Ahrefs)73 −1 (down) since last check3 no change since last check
Trust Flow (Majestic)319
Citation Flow (Majestic)5018
Referring domains (Majestic)512631

3 details filled in for both companies.

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