AI-powered inbox and CRM for Shopify support automation
Stage
Established
Not given
Founded
Not given
Not given
Based in
US
US
Pricing model
Not given
Freemium
Pricing
Not given
Free plan includes 1 team member, 1 connected channel, 50 AI completions/month, 100 outbound emails/month, 1 GB storage. Starter plan at $14/month offers unlimited team members, 3 connected channels, 500 AI completions/month, 1,000 outbound emails/month. Growth plan at $35/month includes unlimited c
Key features
Conversational commerce with product recommendations
Lifelong customer memory and context
Unified service across shopping and support
Conversational checkout and purchase
Team Assist with AI-drafted replies
Voice AI for customer interactions
AI observability and configuration
AI-powered email support
Shopify integration with order and customer data sync
Workflow automation with procedures and triggers
Shared inbox with team collaboration
Knowledge base builder with document chunking and vector search
Multi-LLM support (GPT-4o, Claude, Gemini)
Self-hostable on Docker, AWS, and other platforms
Real-time data syncing from connected sources
Live chat and automated ticket handling
What makes it different
Brings customer conversations onto owned site instead of external platforms
Maintains lifelong customer context across all interactions
Retail-trained AI specifically optimized for modern customer journeys
100% open source with no per-ticket pricing, allowing full data ownership and customization
85% automation rate for common Shopify support queries with 3x faster responses
Transparent, scalable pricing based on usage with no per-agent seat fees
Self-hostable with full control over deployment and data
Multiple AI model support allowing choice of GPT, Claude, or Gemini per workflow
Auxx AI