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FreeScout vs Pin Feed

A side-by-side comparison built from both listings. Blank cells mean the company has not given that detail; we never guess.

FreeScout compared with Pin Feed
Detail FreeScoutPin Feed logo Pin Feed
What it doesBest Open Source Helpdesk & Shared Mailbox Website feedback tool for agencies and clients
StageEstablished Not given
FoundedNot given Not given
Based inNot given US
Pricing modelFree Freemium
PricingNot given Free plan: $0, includes 3 projects and 500 MB storage. Pro: $49 per month or $39 per month billed yearly ($468 annually, 20% off). Storage add-ons for Pro: +200 GB for $20/mo, +500 GB for $50/mo, +1 TB for $100/mo.
Key features
  • Omnichannel support
  • AI-powered
  • Unlimited support agents and tickets
  • Multilingual support
  • Live Chat
  • Knowledge Base
  • Workflows and SLA
  • Real-time reports
  • White-labeling
  • Pin feedback directly on live websites without installation
  • Clients join with name and email only—no account required
  • Auto-capture screenshot with every pin for context
  • Online proofing for JPG, PNG, GIF, WebP, SVG (up to 25 MB) and PDF (up to 50 MB)
  • Threads with @mentions and resolve buttons on every pin
  • Slack integration to post pins to channels
  • Version history keeps separate pins for each file version
  • Zoom from 25% to 400% on images with fit-to-screen option
What makes it different
  • Open source with no vendor lock-in
  • Deployable on shared hosting
  • Truly unlimited agents and tickets
  • Integrates with Zapier or Make
  • Mobile app with same functionality as web version
  • Clients never need accounts or passwords
  • Handles websites, images, and PDFs in one unified workspace
  • All features included on Free and Pro plans—no feature gates
Free planNot given Not given
Open sourceNot given Not given
PlatformsNot given Not given
Public APINot given Not given
Community votes00
DR (Domain Rating by Ahrefs)69 −1 (down) since last checkNot checked yet no change since last check
Trust Flow (Majestic)262
Citation Flow (Majestic)3312
Referring domains (Majestic)96911

4 details filled in for both companies.

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