AI-powered inbox and CRM for Shopify support automation
Stage
Established
Not given
Founded
Not given
Not given
Based in
Not given
US
Pricing model
Free
Freemium
Pricing
Not given
Free plan includes 1 team member, 1 connected channel, 50 AI completions/month, 100 outbound emails/month, 1 GB storage. Starter plan at $14/month offers unlimited team members, 3 connected channels, 500 AI completions/month, 1,000 outbound emails/month. Growth plan at $35/month includes unlimited c
Key features
Omnichannel support
AI-powered
Unlimited support agents and tickets
Multilingual support
Live Chat
Knowledge Base
Workflows and SLA
Real-time reports
White-labeling
AI-powered email support
Shopify integration with order and customer data sync
Workflow automation with procedures and triggers
Shared inbox with team collaboration
Knowledge base builder with document chunking and vector search
Multi-LLM support (GPT-4o, Claude, Gemini)
Self-hostable on Docker, AWS, and other platforms
Real-time data syncing from connected sources
Live chat and automated ticket handling
What makes it different
Open source with no vendor lock-in
Deployable on shared hosting
Truly unlimited agents and tickets
Integrates with Zapier or Make
Mobile app with same functionality as web version
100% open source with no per-ticket pricing, allowing full data ownership and customization
85% automation rate for common Shopify support queries with 3x faster responses
Transparent, scalable pricing based on usage with no per-agent seat fees
Self-hostable with full control over deployment and data
Multiple AI model support allowing choice of GPT, Claude, or Gemini per workflow
Auxx AI