Affordable customer support software that just works
Stage
Not given
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Founded
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Based in
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Pricing model
Paid
Freemium
Pricing
Solo: $49/month (up to 300 mailboxes), Agency: $199/month (up to 1,500 mailboxes), Scale: $499/month (up to 5,000 mailboxes). Billed yearly saves 20%. 14-day free trial with no card required.
Free plan includes 30 active threads per month, 3 team seats, and core help center essentials. Base plan at $29/month offers unlimited threads and team members plus advanced help center. Plus plan at $59/month adds 5,000 AI messages per month and 250 MB knowledge base.
Key features
Monitor 35 issue types including bounce spikes, reply-rate drops and deliverability problems
Multi-client dashboard showing all campaigns, mailboxes and domains in one view
Email and Slack alerts for deliverability issues with root cause diagnosis
Automatic campaign pausing on Instantly and Smartlead when issues are detected
AI-generated weekly client reports drafted from live campaign data
Health scores per client graded 0-100 and categorized as Healthy, Watch or At-risk
SPF, DKIM, DMARC and blacklist checks per sending domain
Provider mismatch detection between lead location and sending mailboxes
Integrations with Instantly, Smartlead, EmailBison and Apollo via API keys
White-label client reports sent from your own domain
Unlimited live chat widget
Unlimited team members
Shared inbox
AI chatbot with 24/7 support
Multilingual support in 50+ languages
Help center with articles and collections
SEO and LLM sitemap support
Intelligent escalation to human agents
What makes it different
Catches reply-rate collapse - the silent symptom other tools miss because they only alert on new events
Flat pricing by mailboxes watched, not per-mailbox or per-client, so growing within a band costs nothing
Detects provider mismatches that quietly reduce deliverability with no bounce or error signal
Independent by design - does not sell inboxes, domains or warmup services
Flat pricing with no per-user, per-customer, or per-message charges
Coldops
Helploom