Consultants & advisors
The Support Queen
The Support Queen: consulting that gets built, listed under Consultants & advisors
- 2community votes
- 66DR by Ahrefs +1 (up) since last check
Ahrefs Domain Rating listed 6 Nov 2026, relisted 6 Nov 2026.
Here is the pitch in short lines. The Support Queen is Nia Lock's consultancy. Nia is a business consultant and developer, working remotely from Madrid. Her focus is everything customer-facing. The services on the list: SEO, Google Ads, custom website design and development, customer support systems, AI integrations, knowledge bases and crisis management. Custom apps, platforms and automation are covered too. Why it stands out: you pick the mode. Take the advice and act on it yourself, or have the work done for you. A developer background means recommendations get built, and the fixes are structural rather than tone-only advice. Clients are online and physical businesses worldwide. Placement on the list is decided by votes, and money never decides it.
What it is

The Support Queen: the homepage
Nia Lock runs The Support Queen. She is a business consultant and developer. Her consultancy offers SEO, Google Ads, custom website design and development, customer support systems, AI integrations, knowledge bases and crisis management.
Clients choose how to proceed. They can take Nia's advice and act on it alone, or hand the work to her. Her base is Madrid, and she serves online and physical businesses around the world, all done remotely.
Listed capabilities
- Organic growth through SEO
- Paid growth with Google Ads
- Bespoke website design and development
- Ticketing systems for support
- AI integrations for support
- Self-serve knowledge bases
- Handling of crises and disputes
- Bespoke apps, platforms and automation
Pricing
Pricing model: Paid
Follow The Support Queen for an email about each milestone, update and new product they post, in a daily summary.
The Support Queen metrics
| Metric | Value |
|---|---|
| Domain Rating | 66 +1 (up) since last check |
| Trust Flow | 0 no change since last check |
| Citation Flow | 0 no change since last check |
| Referring domains | 0 no change since last check |
| External backlinks | 0 no change since last check |
| Domain Authority (Moz) | 1 no change since last check |
| Page Authority (Moz) | 11 no change since last check |
Ahrefs Domain Rating listed 6 Nov 2026, relisted 6 Nov 2026. Majestic listed 26 Oct 2026, relisted 26 Oct 2026. Link data listed by Majestic. Trust Flow, Citation Flow and Topical Trust Flow are trademarks of Majestic-12 Ltd. Moz checked 3 Nov 2026, relisted 3 Nov 2026.
The Support Queen domain listing data
Show the listing data
| Domain age | 29 days |
|---|---|
| Registered | |
| Expires | |
| Registrar | NameCheap, Inc. |
| DNSSEC | Not signed |
The Support Queen launch receipt entry
| Measure | At launch, then latest |
|---|---|
| Domain Rating (Ahrefs) | 0 to 66 +66 (up) since launch 2 Nov 2026, then 6 Nov 2026 |
| Domain Authority (Moz) | 1 first measured 3 Nov 2026 |
| Trust Flow (Majestic) | 0 first measured 26 Oct 2026 |
| Referring domains (Majestic) | 0 first measured 26 Oct 2026 |
| Page Authority (Moz) | 11 first measured 3 Nov 2026 |
| Visits sent to its website | 0 |
SaaS Directory List's own count of clicks from this listing to the business's site. Some browsers and ad blockers hide clicks, so the real number can be higher.
Day 3 since launch. Next receipt: day 30, 2 Dec 2026. We show what changed, not what caused it: many things affect these numbers. Nothing here is estimated.
Before you launch
The playbook on SaaS Directory List lists what to prepare, what to post on launch day and where else to list your product.
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Quick answers
What services do you offer?
Whatever touches your customers. That means SEO, Google Ads, web design and development, bespoke apps, support systems, AI integrations, knowledge bases and crisis management.
Is your role advice only, or do you carry out the work too?
Both are possible. Nia builds the recommended dashboards, workflows, help centres and integrations herself.
Do you handle AI customer support?
Yes. AI live chat and AI ticketing answer routine questions. Difficult or sensitive cases go to a human.
What happens in a consultation?
You talk through where support hurts and what good would look like. You leave with practical ideas. You can scope implementation together afterwards.
Which types of business do you take on?
Online and physical ones alike. Clients range from a small company drowning in support, to a salon or gym wanting its own custom billing or customer-retention app, up to large, established names. I've worked on everything from PBN.LTD (a major hosting company) to SEO for Vivastreet. I'm based in Madrid and work remotely with clients worldwide.
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