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UserNote vs Userback

A side-by-side comparison built from both listings. Blank cells mean the company has not given that detail; we never guess.

UserNote compared with Userback
DetailUserNote logo UserNoteUserback logo Userback
What it doesFeature voting board and public roadmap with no sign-up required User feedback software for product teams to collect, understand, and act on feedback 10x faster
StageNot given Established
FoundedNot given 2018
Based inGB AU
Pricing modelFreemium Freemium
PricingHobby Plan: Free, includes 1 active feedback board, up to 50 ideas, 1 AI summary per day, standard branding, basic color customization, community support. Pro Plan: $19/month, includes unlimited feedback boards, unlimited ideas, white-label option, advanced CSS customization, Slack notifications, up Free Forever plan with 2 seats and 7-day feedback availability. Paid plans: Team at $39/month (billed annually, $49 monthly) with 5 seats and unlimited feedback availability; Business at $89/month (billed annually, $119 monthly) with 15 seats; Business Plus at $159/month (billed annually, $199 month
Key features
  • Anonymous voting with duplicate prevention
  • Public roadmap with status tracking
  • AI summary of feedback themes
  • Single script tag integration
  • White-label branding option
  • Slack notifications for new ideas
  • CSV export capability
  • Works with AI development tools
  • Custom CSS and color matching
  • No cookies or tracking
  • Feedback Widget with annotated screenshots and video recording
  • Session Replay to watch user actions and reproduce bugs
  • In-app NPS surveys and targeted feedback prompts
  • Public Feature Portal with voting and roadmap
  • AI-powered feedback categorization and insights
  • MCP Integration for Claude, ChatGPT, and Cursor
  • Console logs and network request capture with feedback
  • Browser Extension for capturing feedback from any webpage
  • SOC 2 Type II and GDPR compliance
What makes it different
  • No sign-up required for users to vote
  • Independent, UK-based product with transparent pricing
  • Data privacy with UK storage and no tracking
  • Works with any tech stack including AI builders
  • All feedback in one unified inbox instead of scattered across email, Slack, and support tickets
  • Visual context with every feedback item including screenshots, session replays, and console logs
  • AI automatically surfaces related feedback and recurring patterns
Community votes00
DR (Domain Rating by Ahrefs)18 no change since last check71 no change since last check
Trust Flow (Majestic)027
Citation Flow (Majestic)1741
Referring domains (Majestic)4838

6 details filled in for both companies.

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