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Tidio vs Human Reply

A side-by-side comparison built from both listings. Blank cells mean the company has not given that detail; we never guess.

Tidio compared with Human Reply
DetailTidioHuman Reply
What it doesAI Customer Service That Turns Chats Into Revenue Live chat for your website, answered from Telegram
StageEstablished Not given
Founded2013 Not given
Based inUS US
Pricing modelfreemium subscription
PricingFree plan forever. Paid plans start at $24.17/mo (Starter with 100 billable conversations), $49.17/mo (Growth with 250+ conversations), $300+/mo (Plus with custom limits), and Premium with contact for pricing. Optional add-ons for Lyro AI Agent (from $32.50/mo) and Flows (from $24.17/mo). $12/month or $120/year per site. Everything included for the whole team with unlimited conversations. First 7 days free.
Key features
  • Lyro Smart Actions for automated task handling
  • Product recommendations integrated with store inventory
  • AI-driven email resolutions
  • Multi-language support
  • Smart conversation routing to appropriate agents
  • Ticketing system with workflows and automation
  • Visual automation builder for Flows
  • Abandoned cart recovery
  • Multi-channel inbox with unified customer history
  • Revenue attribution and sales analytics
  • Lead card with visitor context
  • Conversation history linking
  • Claim, Won, Lost workflow
  • Business hours and auto-away
  • Dashboard analytics
  • Customizable chat bubble
  • Multi-channel fallback replies
  • No per-seat pricing model
What makes it different
  • Resolves up to 67% of conversations instantly with AI
  • Revenue attribution tied to every conversation
  • Scales from free to enterprise without switching platforms
  • Unified platform combining AI, live chat, help desk, and automation
  • Telegram integration instead of building another inbox
  • Visitors never leave your website
  • Unlimited team members at no extra cost
  • Speed-focused lead response
  • Rich context on first message
Free planNot given Not given
Open sourceNot given Not given
PlatformsNot given Not given
Public APINot given Not given
Community votes00
DR (Domain Rating by Ahrefs)87 no change since last check7 no change since last check
Trust Flow (Majestic)3718
Citation Flow (Majestic)5714
Referring domains (Majestic)1809177

6 details filled in for both companies.

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