Tidio vs Concierge

A side-by-side comparison built from both listings. Blank cells mean the company has not given that detail; we never guess.

Tidio compared with Concierge
Detail	Tidio	Concierge
What it does	AI Customer Service That Turns Chats Into Revenue	In-app support chat SDK with AI that answers from your docs and an inbox you control from any coding agent
Stage	Established	Not given
Founded	2013	Not given
Based in	US	US
Pricing model	Freemium	Paid
Pricing	Free plan forever. Paid plans start at $24.17/mo (Starter with 100 billable conversations), $49.17/mo (Growth with 250+ conversations), $300+/mo (Plus with custom limits), and Premium with contact for pricing. Optional add-ons for Lyro AI Agent (from $32.50/mo) and Flows (from $24.17/mo).	Pro: $19/month for the first 50 paid subscriptions (founder price, locked for life of subscription); then $49/month. Unlimited apps and seats, 1,000 AI replies per month included. Scale pricing on request.
Key features	Lyro Smart Actions for automated task handling Product recommendations integrated with store inventory AI-driven email resolutions Multi-language support Smart conversation routing to appropriate agents Ticketing system with workflows and automation Visual automation builder for Flows Abandoned cart recovery Multi-channel inbox with unified customer history Revenue attribution and sales analytics	Native SDKs for iOS, Android, React Native, Flutter and web AI agent answers from your knowledge base Support for 34 languages Automated refund desk for Apple requests Locked purchase check and restore Review reply drafting Knowledge autopilot for help articles Spam filter for new threads Customizable appearance and branding
What makes it different	Resolves up to 67% of conversations instantly with AI Revenue attribution tied to every conversation Scales from free to enterprise without switching platforms Unified platform combining AI, live chat, help desk, and automation	AI answers first from your knowledge, labeled as AI, avoiding hidden AI Native feel on every platform with SwiftUI, Compose, and zero network call on app launch
Free plan	Not given	Not given
Open source	Not given	Not given
Platforms	Not given	Not given
Public API	Not given	Not given
Community votes	0	0
DR (Domain Rating by Ahrefs)	87 +1 (up) since last check	Not checked yet no change since last check
Trust Flow (Majestic)	37	0
Citation Flow (Majestic)	57	0
Referring domains (Majestic)	18091	0

6 details filled in for both companies.

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