The complete AI-native customer support platform rebuilt around AI agents that investigate, resolve, and take action.
Stage
Established
Established
Founded
Not given
2011
Based in
US
Not given
Pricing model
Not given
subscription
Pricing
Not given
Unlimited users on all plans. Starter plan starts at $49/month with 500 credits included. Plans available: Starter ($49), Pro ($199), Scale ($449), Enterprise (custom). AI work billed in credits by complexity (1-12 credits). 15% discount for annual billing. Credits roll over monthly or pool annually
Key features
Capture and prioritize buyer signals from across tech stack
Prioritizer AI Agent for ranking actions by impact
Automated seller actions through Plays based on buyer behavior
Personalized buyer experiences using web activity and CRM data
Priority Account Agent for ranking accounts by engagement and buying intent
Seamless CRM and sales tech stack integration without tool-switching
Focus Zones for sellers to prioritize deals by area of focus
Real-time lead qualification through conversational AI
Unified workflow connecting multiple product modules and team roles
Shared inbox and ticketing system
Knowledge base and help center
Multi-channel support across email, chat, Slack, Teams
Workflows and automations
Analytics and reporting
Customer records and account management
What makes it different
Transitions from Drift to 1Mind for more advanced conversational AI capabilities
Proprietary Predictive Revenue System analyzes trillions of buyer and seller interactions
AI improves seller effectiveness rather than replacing them
Learns from your specific deals, reps and buyers for increasingly sharp guidance
Closes the intent-to-action gap by reducing time between buyer signal and seller response
Unlimited users on every plan with no per-seat fees
Pay only for AI work complexity, not per resolution or per user
Replaces multiple platforms including Zendesk, Intercom, and Freshdesk