Affordable customer support software that just works
Stage
Established
Not given
Founded
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Based in
US
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Pricing model
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Freemium
Pricing
Not given
Free plan includes 30 active threads per month, 3 team seats, and core help center essentials. Base plan at $29/month offers unlimited threads and team members plus advanced help center. Plus plan at $59/month adds 5,000 AI messages per month and 250 MB knowledge base.
Key features
Capture and prioritize buyer signals from across tech stack
Prioritizer AI Agent for ranking actions by impact
Automated seller actions through Plays based on buyer behavior
Personalized buyer experiences using web activity and CRM data
Priority Account Agent for ranking accounts by engagement and buying intent
Seamless CRM and sales tech stack integration without tool-switching
Focus Zones for sellers to prioritize deals by area of focus
Real-time lead qualification through conversational AI
Unified workflow connecting multiple product modules and team roles
Unlimited live chat widget
Unlimited team members
Shared inbox
AI chatbot with 24/7 support
Multilingual support in 50+ languages
Help center with articles and collections
SEO and LLM sitemap support
Intelligent escalation to human agents
What makes it different
Transitions from Drift to 1Mind for more advanced conversational AI capabilities
Proprietary Predictive Revenue System analyzes trillions of buyer and seller interactions
AI improves seller effectiveness rather than replacing them
Learns from your specific deals, reps and buyers for increasingly sharp guidance
Closes the intent-to-action gap by reducing time between buyer signal and seller response
Flat pricing with no per-user, per-customer, or per-message charges
Helploom