AI-powered inbox and CRM for Shopify support automation
Stage
Established
Not given
Founded
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Based in
US
US
Pricing model
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Freemium
Pricing
Not given
Free plan includes 1 team member, 1 connected channel, 50 AI completions/month, 100 outbound emails/month, 1 GB storage. Starter plan at $14/month offers unlimited team members, 3 connected channels, 500 AI completions/month, 1,000 outbound emails/month. Growth plan at $35/month includes unlimited c
Key features
Capture and prioritize buyer signals from across tech stack
Prioritizer AI Agent for ranking actions by impact
Automated seller actions through Plays based on buyer behavior
Personalized buyer experiences using web activity and CRM data
Priority Account Agent for ranking accounts by engagement and buying intent
Seamless CRM and sales tech stack integration without tool-switching
Focus Zones for sellers to prioritize deals by area of focus
Real-time lead qualification through conversational AI
Unified workflow connecting multiple product modules and team roles
AI-powered email support
Shopify integration with order and customer data sync
Workflow automation with procedures and triggers
Shared inbox with team collaboration
Knowledge base builder with document chunking and vector search
Multi-LLM support (GPT-4o, Claude, Gemini)
Self-hostable on Docker, AWS, and other platforms
Real-time data syncing from connected sources
Live chat and automated ticket handling
What makes it different
Transitions from Drift to 1Mind for more advanced conversational AI capabilities
Proprietary Predictive Revenue System analyzes trillions of buyer and seller interactions
AI improves seller effectiveness rather than replacing them
Learns from your specific deals, reps and buyers for increasingly sharp guidance
Closes the intent-to-action gap by reducing time between buyer signal and seller response
100% open source with no per-ticket pricing, allowing full data ownership and customization
85% automation rate for common Shopify support queries with 3x faster responses
Transparent, scalable pricing based on usage with no per-agent seat fees
Self-hostable with full control over deployment and data
Multiple AI model support allowing choice of GPT, Claude, or Gemini per workflow
Auxx AI