Pin Feed vs Concierge

A side-by-side comparison built from both listings. Blank cells mean the company has not given that detail; we never guess.

Pin Feed compared with Concierge
Detail	Pin Feed	Concierge
What it does	Website feedback tool for agencies and clients	In-app support chat SDK with AI that answers from your docs and an inbox you control from any coding agent
Stage	Not given	Not given
Founded	Not given	Not given
Based in	US	US
Pricing model	Freemium	Paid
Pricing	Free plan: $0, includes 3 projects and 500 MB storage. Pro: $49 per month or $39 per month billed yearly ($468 annually, 20% off). Storage add-ons for Pro: +200 GB for $20/mo, +500 GB for $50/mo, +1 TB for $100/mo.	Pro: $19/month for the first 50 paid subscriptions (founder price, locked for life of subscription); then $49/month. Unlimited apps and seats, 1,000 AI replies per month included. Scale pricing on request.
Key features	Pin feedback directly on live websites without installation Clients join with name and email only—no account required Auto-capture screenshot with every pin for context Online proofing for JPG, PNG, GIF, WebP, SVG (up to 25 MB) and PDF (up to 50 MB) Threads with @mentions and resolve buttons on every pin Slack integration to post pins to channels Version history keeps separate pins for each file version Zoom from 25% to 400% on images with fit-to-screen option	Native SDKs for iOS, Android, React Native, Flutter and web AI agent answers from your knowledge base Support for 34 languages Automated refund desk for Apple requests Locked purchase check and restore Review reply drafting Knowledge autopilot for help articles Spam filter for new threads Customizable appearance and branding
What makes it different	Clients never need accounts or passwords Handles websites, images, and PDFs in one unified workspace All features included on Free and Pro plans—no feature gates	AI answers first from your knowledge, labeled as AI, avoiding hidden AI Native feel on every platform with SwiftUI, Compose, and zero network call on app launch
Free plan	Not given	Not given
Open source	Not given	Not given
Platforms	Not given	Not given
Public API	Not given	Not given
Community votes	0	0
DR (Domain Rating by Ahrefs)	Not checked yet no change since last check	Not checked yet no change since last check
Trust Flow (Majestic)	2	0
Citation Flow (Majestic)	12	0
Referring domains (Majestic)	11	0

6 details filled in for both companies.

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