AI-powered customer experience management platform and services
Stage
Not given
Established
Founded
Not given
2000
Based in
US
US
Pricing model
Freemium
Contact for pricing
Pricing
Free plan: $0, includes 3 projects and 500 MB storage. Pro: $49 per month or $39 per month billed yearly ($468 annually, 20% off). Storage add-ons for Pro: +200 GB for $20/mo, +500 GB for $50/mo, +1 TB for $100/mo.
Not given
Key features
Pin feedback directly on live websites without installation
Clients join with name and email only—no account required
Auto-capture screenshot with every pin for context
Online proofing for JPG, PNG, GIF, WebP, SVG (up to 25 MB) and PDF (up to 50 MB)
Threads with @mentions and resolve buttons on every pin
Slack integration to post pins to channels
Version history keeps separate pins for each file version
Zoom from 25% to 400% on images with fit-to-screen option
Omnichannel platform across channels
Campaign management
AI-powered self-service
Interaction analytics
Intent-based ad targeting
Real-time video chat
What makes it different
Clients never need accounts or passwords
Handles websites, images, and PDFs in one unified workspace
All features included on Free and Pro plans—no feature gates
Over 25 years of contact center operational expertise built into platform
Unified platform combining AI, human expertise, and vertical knowledge
Global scale with 10,000+ employees across multiple countries
Industry-recognized with multiple gold awards
End-to-end CX management spanning customer acquisition to retention
Pin Feed![[24]7.ai logo](/media/logos/s/1b6740545e6e3dcbf15faffe523ee761.svg){kind=small}
[24]7.ai