AI live chat software for business that powers real-time website support and boosts sales
AI Customer Service Platform & CRM
Stage
Established
Established
Founded
Not given
2015
Based in
US
Not given
Pricing model
subscription
Not given
Pricing
Starter plan at $19/month billed annually per person. Team plan at $49/month billed annually per person. Business plan at $79/month billed annually per person. Enterprise plan available by request. Free 14-day trial with no credit card required.
Not given
Key features
Chat widget with customizable design and multi-language support
Chat routing by department
Pre-chat and post-chat forms
AI agent and Copilot assistant
Chat summary and text enhancement
Multi-channel support including SMS and Apple Messages
Comprehensive reporting and analytics
Integration with 200+ third-party apps
Real-time visitor tracking and engagement
Automated campaigns for visitor engagement
AI agents with full customer context
Omnichannel messaging across chat, email, voice, SMS, and social
Workflow automation and AI-guided task routing
Real-time analytics and business insights
No-code workflow builder
AI Evaluations for quality assurance
Unified customer data and CRM
Third-party integrations and API connections
What makes it different
AI-powered replies and automation with Copilot assistant built into every section of the app
Unified omnichannel inbox supporting chat, SMS, Apple Messages, WhatsApp, and social media
Revenue tracking with sales conversion metrics and product recommendations
Quick setup with pre-built customization and no coding required
Extensive integration ecosystem with 200+ apps for ecommerce, CRM, and communication tools
AI that learns from your specific business goals and optimizes for metrics you set
No-code platform that requires no technical expertise or coding
Explainable AI with full observability and audit trails
Unified data foundation powering both AI and human agents