LiveChat® vs Human Reply

A side-by-side comparison built from both listings. Blank cells mean the company has not given that detail; we never guess.

LiveChat® compared with Human Reply
Detail	LiveChat®	Human Reply
What it does	AI live chat software for business that powers real-time website support and boosts sales	Live chat for your website, answered from Telegram
Stage	Established	Not given
Founded	Not given	Not given
Based in	US	US
Pricing model	subscription	subscription
Pricing	Starter plan at $19/month billed annually per person. Team plan at $49/month billed annually per person. Business plan at $79/month billed annually per person. Enterprise plan available by request. Free 14-day trial with no credit card required.	$12/month or $120/year per site. Everything included for the whole team with unlimited conversations. First 7 days free.
Key features	Chat widget with customizable design and multi-language support Chat routing by department Pre-chat and post-chat forms AI agent and Copilot assistant Chat summary and text enhancement Multi-channel support including SMS and Apple Messages Comprehensive reporting and analytics Integration with 200+ third-party apps Real-time visitor tracking and engagement Automated campaigns for visitor engagement	Lead card with visitor context Conversation history linking Claim, Won, Lost workflow Business hours and auto-away Dashboard analytics Customizable chat bubble Multi-channel fallback replies No per-seat pricing model
What makes it different	AI-powered replies and automation with Copilot assistant built into every section of the app Unified omnichannel inbox supporting chat, SMS, Apple Messages, WhatsApp, and social media Revenue tracking with sales conversion metrics and product recommendations Quick setup with pre-built customization and no coding required Extensive integration ecosystem with 200+ apps for ecommerce, CRM, and communication tools	Telegram integration instead of building another inbox Visitors never leave your website Unlimited team members at no extra cost Speed-focused lead response Rich context on first message
Free plan	Not given	Not given
Open source	Not given	Not given
Platforms	Not given	Not given
Public API	Not given	Not given
Community votes	0	0
DR (Domain Rating by Ahrefs)	88 no change since last check	7 no change since last check
Trust Flow (Majestic)	57	18
Citation Flow (Majestic)	66	14
Referring domains (Majestic)	236520	77

6 details filled in for both companies.

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