AI live chat software for business that powers real-time website support and boosts sales
AI support agents that resolve tickets end to end
Stage
Established
Not given
Founded
Not given
2023
Based in
US
US
Pricing model
Paid
Not given
Pricing
Starter plan at $19/month billed annually per person. Team plan at $49/month billed annually per person. Business plan at $79/month billed annually per person. Enterprise plan available by request. Free 14-day trial with no credit card required.
Not given
Key features
Chat widget with customizable design and multi-language support
Chat routing by department
Pre-chat and post-chat forms
AI agent and Copilot assistant
Chat summary and text enhancement
Multi-channel support including SMS and Apple Messages
Comprehensive reporting and analytics
Integration with 200+ third-party apps
Real-time visitor tracking and engagement
Automated campaigns for visitor engagement
Agents that resolve support tickets autonomously
Integration with multiple tools and data sources
Plain English workflow configuration
Support for multiple frontier AI models
What makes it different
AI-powered replies and automation with Copilot assistant built into every section of the app
Unified omnichannel inbox supporting chat, SMS, Apple Messages, WhatsApp, and social media
Revenue tracking with sales conversion metrics and product recommendations
Quick setup with pre-built customization and no coding required
Extensive integration ecosystem with 200+ apps for ecommerce, CRM, and communication tools
Agents actually resolve issues end-to-end, not just answer questions
Setup in plain English without requiring engineers
Built by engineers who experienced the problem firsthand
LiveChat®
Duckie