LiveChat® vs Concierge

A side-by-side comparison built from both listings. Blank cells mean the company has not given that detail; we never guess.

LiveChat® compared with Concierge
Detail	LiveChat®	Concierge
What it does	AI live chat software for business that powers real-time website support and boosts sales	In-app support chat SDK with AI that answers from your docs and an inbox you control from any coding agent
Stage	Established	Not given
Founded	Not given	Not given
Based in	US	US
Pricing model	Paid	Paid
Pricing	Starter plan at $19/month billed annually per person. Team plan at $49/month billed annually per person. Business plan at $79/month billed annually per person. Enterprise plan available by request. Free 14-day trial with no credit card required.	Pro: $19/month for the first 50 paid subscriptions (founder price, locked for life of subscription); then $49/month. Unlimited apps and seats, 1,000 AI replies per month included. Scale pricing on request.
Key features	Chat widget with customizable design and multi-language support Chat routing by department Pre-chat and post-chat forms AI agent and Copilot assistant Chat summary and text enhancement Multi-channel support including SMS and Apple Messages Comprehensive reporting and analytics Integration with 200+ third-party apps Real-time visitor tracking and engagement Automated campaigns for visitor engagement	Native SDKs for iOS, Android, React Native, Flutter and web AI agent answers from your knowledge base Support for 34 languages Automated refund desk for Apple requests Locked purchase check and restore Review reply drafting Knowledge autopilot for help articles Spam filter for new threads Customizable appearance and branding
What makes it different	AI-powered replies and automation with Copilot assistant built into every section of the app Unified omnichannel inbox supporting chat, SMS, Apple Messages, WhatsApp, and social media Revenue tracking with sales conversion metrics and product recommendations Quick setup with pre-built customization and no coding required Extensive integration ecosystem with 200+ apps for ecommerce, CRM, and communication tools	AI answers first from your knowledge, labeled as AI, avoiding hidden AI Native feel on every platform with SwiftUI, Compose, and zero network call on app launch
Free plan	Not given	Not given
Open source	Not given	Not given
Platforms	Not given	Not given
Public API	Not given	Not given
Community votes	0	0
DR (Domain Rating by Ahrefs)	88 no change since last check	Not checked yet no change since last check
Trust Flow (Majestic)	57	0
Citation Flow (Majestic)	66	0
Referring domains (Majestic)	236520	0

6 details filled in for both companies.

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