AI live chat software for business that powers real-time website support and boosts sales
AI-powered customer experience management platform and services
Stage
Established
Established
Founded
Not given
2000
Based in
US
US
Pricing model
Paid
Contact for pricing
Pricing
Starter plan at $19/month billed annually per person. Team plan at $49/month billed annually per person. Business plan at $79/month billed annually per person. Enterprise plan available by request. Free 14-day trial with no credit card required.
Not given
Key features
Chat widget with customizable design and multi-language support
Chat routing by department
Pre-chat and post-chat forms
AI agent and Copilot assistant
Chat summary and text enhancement
Multi-channel support including SMS and Apple Messages
Comprehensive reporting and analytics
Integration with 200+ third-party apps
Real-time visitor tracking and engagement
Automated campaigns for visitor engagement
Omnichannel platform across channels
Campaign management
AI-powered self-service
Interaction analytics
Intent-based ad targeting
Real-time video chat
What makes it different
AI-powered replies and automation with Copilot assistant built into every section of the app
Unified omnichannel inbox supporting chat, SMS, Apple Messages, WhatsApp, and social media
Revenue tracking with sales conversion metrics and product recommendations
Quick setup with pre-built customization and no coding required
Extensive integration ecosystem with 200+ apps for ecommerce, CRM, and communication tools
Over 25 years of contact center operational expertise built into platform
Unified platform combining AI, human expertise, and vertical knowledge
Global scale with 10,000+ employees across multiple countries
Industry-recognized with multiple gold awards
End-to-end CX management spanning customer acquisition to retention
LiveChat®![[24]7.ai logo](/media/logos/s/1b6740545e6e3dcbf15faffe523ee761.svg){kind=small}
[24]7.ai