AI-powered inbox and CRM for Shopify support automation
Stage
Established
Not given
Founded
2015
Not given
Based in
Not given
US
Pricing model
Not given
Freemium
Pricing
Not given
Free plan includes 1 team member, 1 connected channel, 50 AI completions/month, 100 outbound emails/month, 1 GB storage. Starter plan at $14/month offers unlimited team members, 3 connected channels, 500 AI completions/month, 1,000 outbound emails/month. Growth plan at $35/month includes unlimited c
Key features
AI agents with full customer context
Omnichannel messaging across chat, email, voice, SMS, and social
Workflow automation and AI-guided task routing
Real-time analytics and business insights
No-code workflow builder
AI Evaluations for quality assurance
Unified customer data and CRM
Third-party integrations and API connections
AI-powered email support
Shopify integration with order and customer data sync
Workflow automation with procedures and triggers
Shared inbox with team collaboration
Knowledge base builder with document chunking and vector search
Multi-LLM support (GPT-4o, Claude, Gemini)
Self-hostable on Docker, AWS, and other platforms
Real-time data syncing from connected sources
Live chat and automated ticket handling
What makes it different
AI that learns from your specific business goals and optimizes for metrics you set
No-code platform that requires no technical expertise or coding
Explainable AI with full observability and audit trails
Unified data foundation powering both AI and human agents
100% open source with no per-ticket pricing, allowing full data ownership and customization
85% automation rate for common Shopify support queries with 3x faster responses
Transparent, scalable pricing based on usage with no per-agent seat fees
Self-hostable with full control over deployment and data
Multiple AI model support allowing choice of GPT, Claude, or Gemini per workflow
Auxx AI